Front Desk Officer

Front Desk Officer (Female Only)

Location: Gurgaon
Industry: Healthcare
Joining: Immediate

About Anvaya Healthcare:

Anvaya Healthcare is a trusted name in providing quality healthcare services with patient care at the center of everything we do. We are now looking for a Front Desk Officer (Female) who can be the first point of contact for patients and visitors, ensuring a professional and welcoming experience at our Gurgaon clinic.

Key Responsibilities:

• Greet and welcome patients and visitors in a courteous and professional manner.
• Handle patient appointments and scheduling using booking software.
• Maintain and update patient records accurately in the system.
• Manage incoming calls, emails, and inquiries, ensuring they are directed appropriately.
• Oversee the front desk area to maintain a neat and professional appearance.
• Assist patients with registration, billing, and other administrative formalities.
• Coordinate with doctors, nurses, and other staff to ensure smooth patient flow.
• Ensure confidentiality of patient information and maintain professional conduct at all times.

Required Skills & Qualifications:

• Female candidates only.
• Prior experience as a Front Desk Officer/Receptionist in the healthcare industry is strongly preferred.
• Good knowledge of patient booking software and appointment management systems.
• Proficient in computer usage (MS Office, Email, Data Entry, etc.).
• Excellent communication skills in English and Hindi.
• Pleasant personality with strong organizational and multitasking abilities.
• Professional, empathetic, and responsible approach to patient handling.

Why Join Us?

• Be part of a reputed healthcare organization in Gurgaon.
• Competitive salary package
• Immediate joining opportunity.
• A professional and supportive work environment.

If you are an experienced front desk professional with strong communication skills and a passion for patient care, we’d love to meet you!

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid time off

Ability to commute/relocate:

• Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Medical receptionist: 1 year (Preferred)

Language:

• English (Required)
• Hindi (Required)

Location:

• Gurugram, Haryana (Required)

Work Location: In person

Expected Start Date: 01/09/2025