Front Desk Lead

As an Agent-Front Desk-Lead at Fairfield by Marriott Visakhapatnam, you will play a crucial role in assisting management with training, motivating, and coaching employees to ensure exceptional guest service. Reporting accidents, injuries, and unsafe work conditions to the manager and completing safety training and certifications will be part of your responsibilities. It is essential to uphold company policies and procedures, maintain a clean and professional appearance, and safeguard proprietary information. Your role will involve anticipating and addressing guest service needs, communicating clearly and professionally with others, and maintaining positive working relationships. Adherence to quality expectations and standards is paramount, along with the ability to stand, sit, walk for extended periods, and handle objects weighing up to 10 pounds without assistance. Additionally, performing other reasonable job duties as requested by supervisors will be expected. The preferred qualifications for this position include a high school diploma or G.E.D. equivalent and at least 1 year of related work experience. While supervisory experience is not required, possessing relevant certifications or licenses is not mandatory. Fairfield by Marriott values diversity and is committed to providing equal opportunities to all associates. The brand celebrates unique backgrounds and actively fosters an inclusive environment where individual talents are recognized and appreciated. By joining the Fairfield team, you become part of a global family that upholds the highest standards of hospitality and service. Marriott International's Fairfield brand offers over 1,000 locations worldwide, ensuring a consistently reliable and welcoming experience for travelers. As an Agent-Front Desk-Lead, you will contribute to delivering the Fairfield Guarantee ensuring every guest leaves the hotel satisfied. This role provides an opportunity to explore a fulfilling career within a brand portfolio that includes Marriott International, where your contributions are valued, and your potential for growth is limitless.,