FRONT DESK EXECUTIVE

Natus Hospital Sarjapur / Hosa Road, Bangalore

0 years

3 Lacs

bengaluru

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

schedule billing communication payments reports compliance empathy

Work Mode

On-site

Job Type

Full Time

Job Description

Greet patients, attendants, and visitors in a polite and professional manner
Handle patient registration, admission, and discharge formalities
Schedule and coordinate doctor appointments and follow-ups
Guide patients regarding hospital services, departments, and procedures
Maintain and update patient records accurately in the Hospital Information System (HIS)
Coordinate with doctors, nurses, billing, and other departments
Handle phone calls, inquiries, and internal communication efficiently
Generate bills, collect payments, and issue receipts as per hospital policy
Verify insurance details and coordinate with TPA/insurance desk when required
Manage front desk cash, daily reports, and handover at shift end
Ensure compliance with hospital policies, NABH standards, and patient confidentiality
Handle patient queries and grievances with empathy and escalate when required
Maintain cleanliness, discipline, and professional appearance at the front desk

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Provident Fund

Work Location: In person

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