Front Desk Executive

Job Title: Receptionist

Location: Sahaj Hospital Indore

Job Type: Full-Time

Job Summary:

The Receptionist is the first point of contact for patients and visitors at the healthcare facility. This role is responsible for creating a welcoming environment, managing front desk operations, scheduling appointments, handling phone calls, and supporting administrative functions. The ideal candidate is organized, compassionate, and able to multitask in a fast-paced medical environment.

Key Responsibilities:

* Greet patients and visitors warmly and professionally.

* Answer and direct incoming phone calls in a courteous and timely manner.

* Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.

* Register new patients and update existing patient records.

* Verify insurance information and collect co-pays or outstanding balances.

* Maintain the cleanliness and organization of the reception area.

* Communicate effectively with clinical and administrative staff.

* Handle incoming and outgoing mail, emails, and faxes.

* Ensure patient confidentiality and comply with HIPAA regulations.

* Assist with general administrative tasks as needed (filing, data entry, etc.).

Ayushmaan bharat claim processing experience is Plus.

Qualifications:

* High school diploma or equivalent; associate degree or administrative training preferred.

* Prior experience in a hospital's reception is strongly preferred.

* Excellent communication and interpersonal skills.

* Ability to work in a team-oriented environment and handle stressful situations calmly.

* Strong organizational and time-management skills.

Working Conditions:

* Work is typically performed in a Hospital.

* May require long periods of standing or sitting.

* Must be able to manage multiple priorities and respond to emergencies or urgent requests as needed.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Shift : Rotational

Job Type: Full-time

Apply :- [email protected] / 8223001885 / https://docs.google.com/forms/d/e/1FAIpQLScEf6VN41Rzp-bENZZdCXWll8eCGtzflU6SMiJ6_XHfLjeGRg/viewform?usp=header

Job Type: Full-time

Pay: ₹10,000.00 - ₹18,000.00 per month

Work Location: In person