Front Desk Executive

Key Responsibilities:

• Front Office Operations:
• Manage the reception desk — greet and assist residents, visitors, and guests courteously and professionally.
• Handle incoming calls, emails, and inquiries; route them appropriately or take accurate messages.
• Maintain visitor records and ensure security protocols are followed (visitor passes, logs, etc.).
• Manage appointments and meeting room schedules.
• Customer Interaction:
• Address resident queries and service requests, coordinating with relevant departments (maintenance, housekeeping, admin, etc.).
• Provide project information, updates, or guidance to walk-in clients or visitors.
• Support the Customer Experience team in resident communication and event coordination.
• Administrative Support:
• Maintain front office inventory (stationery, ID cards, courier logs, etc.).
• Handle incoming/outgoing couriers and deliveries.
• Prepare daily reports on visitor footfall, calls received, and issues logged.
• Assist in administrative or clerical tasks such as filing, data entry, or record maintenance.
• Coordination:
• Liaise with facility management, housekeeping, and security for smooth day-to-day operations.
• Escalate unresolved complaints or urgent matters to the appropriate manager.
• Support internal and external event coordination at the clubhouse, sales office, or other site areas.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person