Enerrgia SKYi Group

Key Responsibilities: Front Office Operations: Manage the reception desk — greet and assist residents, visitors, and guests courteously and professionally. Handle incoming calls, emails, and inquiries; route them appropriately or take accurate messages. Maintain visitor records and ensure security protocols are followed (visitor passes, logs, etc.). Manage appointments and meeting room schedules. Customer Interaction: Address resident queries and service requests, coordinating with relevant departments (maintenance, housekeeping, admin, etc.). Provide project information, updates, or guidance to walk-in clients or visitors. Support the Customer Experience team in resident communication and event coordination. Administrative Support: Maintain front office inventory (stationery, ID cards, courier logs, etc.). Handle incoming/outgoing couriers and deliveries. Prepare daily reports on visitor footfall, calls received, and issues logged. Assist in administrative or clerical tasks such as filing, data entry, or record maintenance. Coordination: Liaise with facility management, housekeeping, and security for smooth day-to-day operations. Escalate unresolved complaints or urgent matters to the appropriate manager. Support internal and external event coordination at the clubhouse, sales office, or other site areas. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person