Front Desk Executive - Vadodara

Company Overview

Career Craft Consultants India Pvt Ltd is a prominent organization in the education industry, based in Gujarat. With a team size of 200+ employees, the company is committed to providing excellence in consultancy services, including educational staffing and career guidance. More information can be found on our website at careercraftconsultants.co.in.

Job Overview

We are seeking a highly organized and personable Front Desk Executive for our Vadodara location. This is a full-time, junior-level position suited for candidates with 1 to 3 years of experience. The ideal candidate will manage the reception area, ensuring smooth communication and coordination within the office.

Qualifications and Skills

• Proficient in reception management, responsible for efficiently managing the front desk and handling inquiries. (Mandatory skill)
• Strong command of MS Office, including Word, Excel, and PowerPoint to perform various administrative tasks. (Mandatory skill)
• Exceptional guest handling abilities, ensuring a positive and professional experience for visitors. (Mandatory skill)
• Excellent communication skills both verbal and written, to interact effectively with clients and staff.
• Understanding of aviation and hospitality industries, enhancing client and visitor management effectiveness.
• Adept at visitor management, ensuring accurate logging of visitors and maintaining security protocols.
• Skillful in data management, responsible for organizing and maintaining office records and documentation.
• Problem-solving skills to address and resolve issues promptly and efficiently, ensuring operational efficiency.

Roles and Responsibilities

• Greet and direct visitors and clients warmly, ensuring their requirements are met with professionalism.
• Monitor and manage the front desk operations, ensuring a tidy and welcoming environment.
• Answer, screen, and forward incoming calls, providing accurate information and taking messages when necessary.
• Maintain appointment schedules, coordinating and confirming meetings for staff and visitors.
• Assist in administrative and clerical tasks, including filing, data entry, and document management.
• Handle inquiries related to the aviation and hospitality sector, providing necessary information and guidance.
• Ensure security procedures are followed, including visitor log books and access control, maintaining confidentiality.
• Collaborate with the office staff to ensure efficient communication and support routine office operations.