Front Desk Executive

About the Company:

AKS IT Services (an ISO 9001:2015 and ISO 27001:2013 certified company) is a leading IT Security Services and Solutions provider with over 8500 clients. Our work spans from auditing & consulting, IT security training, cyber forensics to product development and reselling major security products.

Designation: Front Desk Executive

Department: Administration

Job Location: Noida

Experience: 1- 2 Years

About the Role:

We are seeking a proactive and well-organized Front Desk Executive to be the first point of contact at our cybersecurity services firm. The ideal candidate will manage reception operations, provide administrative and travel support, and ensure a smooth flow of communication across departments, contributing to a professional and secure work environment.

Key Responsibilities

• Greet and assist visitors, clients, and vendors with professionalism and courtesy.
• Manage incoming calls, emails, and correspondence; route to appropriate personnel.
• Maintain visitor logbooks, access registers, and ensure compliance with security protocols.
• Coordinate meeting room bookings, appointments, and schedules.
• Support HR and admin teams with documentation, filing, and record management.
• Handle courier services, office supplies inventory, and front office upkeep.
• Assist in arranging meetings, interviews, and client visits.
• Manage travel desk activities including flight, train, cab, and hotel bookings for employees, guests, and management.
• Ensure cost-effective travel planning while maintaining comfort and convenience.
• Maintain records of travel expenses, bookings, and vendor coordination.
• Uphold confidentiality and data security in line with organizational policies.

Requirements

• Bachelor’s degree (preferred) or equivalent qualification.
• 1–2 years of experience as a Front Desk Executive/Receptionist/Administrative Assistant.
• Prior experience in handling travel desk and hotel bookings is an added advantage.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office (Word, Excel, Outlook).
• Well-groomed, confident, and customer service-oriented.
• Ability to multitask, prioritize, and maintain attention to detail.
• Awareness of basic corporate security protocols (preferred in IT/cybersecurity environment).

Job Type: Full-time

Benefits:

• Health insurance
• Provident Fund

Work Location: In person