Front Desk Coordinator

Qualifications and Skills

• Proven experience in front desk operations within the media industry, with at least 3 years of relevant work experience.
• In-depth knowledge of hospitality practices to ensure a welcoming atmosphere for visitors and staff members.
• Strong communication skills (Mandatory skill) for interacting effectively with colleagues, clients, and visitors.
• Ability to manage event coordination to assist in organizing and facilitating company events and meetings.
• Proficient scheduling skills for managing calendars, appointments, and room bookings efficiently.
• Experience in supporting media industry operations and liaising with different departments to support their needs.
• Excellent interpersonal skills to build relationships and work collaboratively within a diverse team.
• Organized and detail-oriented to handle administrative tasks and maintain smooth front desk functions.

Roles and Responsibilities

• Greet and assist visitors with professionalism, directing them to the appropriate department or personnel.
• Manage front desk operations including handling phone calls, emails, and distributing mail efficiently.
• Coordinate scheduling of meetings and appointments to optimize time management for staff and executives.
• Support the coordination of company events, ensuring all logistical needs are met for successful execution.
• Maintain a tidy and welcoming reception area conducive to a professional business environment.
• Serve as the primary point of contact for internal and external communications regarding front desk-related inquiries.
• Collaborate with various departments to support administrative needs and streamline operations.
• Assist with the onboarding process of new employees by providing necessary information and resources.