Position: Front-Office Coordinator cum Receptionist Minimum 3 years prior experience in customer calling and healthcare or related customer service company. Front Office Coordinator is the face of the clinic. He/ she is the first person the customer interacts with once they enter the clinic. Candidate would have to manage patient appointments and coordinate with team members regarding scheduling and capture all information pertaining to patient visits, inquiries, sales, purchases, etc. Responsibilities and Duties Patient Handling : · Schedule patient appointments, visit reminders, follow-ups · Tele-calling to customers for visit feedback and follow-ups · Ensure patient comfort and hospitality · Billing, cash collection, bank deposits Office Coordination : · Inwards/ Outwards - courier handling · Coordination for clinic maintenance - cleaning, appearance etc. To supervise cleaning staff. Documentation : · Hard copy filing and record management · Patient record maintenance and updation in software (Must be comfortable in MS Office- Word and Excel) Required Experience, Skills and Qualifications Good presence of mind, mature, responsible, presentable and outgoing personality with good ability to build rapport with others. · Graduate in any field · Minimum 3 years' relevant experience managing front-office operations. · Comfortable in English, Hindi & Punjabi speaking · Comfortable with computers - MS Office (Excel) very important · Knowledge in Tally preferred (not necessary) Benefits Fixed salary for this position Basic training in Tally Job Type: Full-time Salary: ₹18,000.00 to ₹23,000.00 /month Show more Show less
Company Description Centre for Hearing® is a leading network of professionally-run Hearing Care Clinics in India, specializing in Digital Hearing Aids and Cochlear Implants. The company is focused on bridging the gap in hearing care services in India and has a strong presence across 14 cities with ~40 points of sale. Our clinics are professionally-run, have a good reputation amongst referring doctors, and are equipped only with good quality diagnostic equipment from Interacoustics and Path Medical. We work with all hearing aids brands. Role Description This is a full-time on-site role for a Clinical Audiologist located in Gurugram. The Clinical Audiologist will be responsible for conducting audiology assessments, and hearing aid dispensing on a day-to-day basis. On occasion there might you might also need to attend speech evaluation, speech therapy, aural rehabilitation cases. Qualifications BASLP or MSc Audiology Minimum 2 years Hearing Aid Dispensing experience Strong interpersonal and communication skills Ability to work effectively in a team environment Certifications in Hearing Aid Dispensing or related areas are a plus Fluency in English and Hindi Show more Show less
Position: Front-Office Coordinator cum Receptionist Work location : DLF Gurgaon, phase 4 Job Summary : A well-trained front desk employee is the start of a five-star patient experience. We are looking for a smart receptionist with excellent verbal and written skills, with a positive attitude who will be responsible for greeting clients and visitors to our office, answering calls, addressing visitor’s questions and needs & providing an overall welcoming environment, manage patient appointments, Coordinate with team members regarding scheduling and capture all information about patient visits, Handle inquiries related to sales, purchases, service etc. Working days: 6 Days – Monday to Saturday (10:30 AM - 7:30 PM) PACKAGE: 1.8 LPA to 2.76 LPA depending on experience and skills. Preferred skills: · Customer Service Experience. · Professionally answering phones and routing calls as necessary. · Effective Written and Verbal Communication skills. Friendly Attitude. · Ability to stay calm under pressure. Ability to Multitask. · Organized and Detail-Oriented. · Competency in Microsoft applications, including Word, Excel, and Outlook. · Supply Management. Must Have: · Computer: Basic Knowledge + MS Office + Tally(Optional) · Qualification needed: Graduate · Experience: 2+ years in customer-facing/hospitality. · Preferred language known: English, Hindi Key Responsibility: Patient Handling : · Schedule patient appointments, visit reminders, and follow-ups · Tele-calling to customers for visit feedback and follow-ups · Billing, cash collection, bank deposits · Provide basic and accurate information in-person and via phone/email · Order front office supplies and keep inventory of stock · Create and manage both digital and hardcopy filing systems · Prepare bills and take payments · Inform other team members of visitors' arrivals or cancellations About the Company: Anand Hearing Care Pvt Ltd is a leading chain of audiology and hearing aid dispensing centres in North India. With a Head Office in Chandigarh and 15 clinics in Chandigarh, Delhi NCR and Punjab, the company has a good presence to leverage for future growth and expansion. The company is promoted by Mr TS Anand, a leading figure and visionary in the audiology and hearing care market. Hearing care in India has been growing at a rapid pace owing to existing under-penetration and increasing awareness in the population. The industry offers a great opportunity to bid deep and build strong relationships with stakeholders.
Company Description Centre for Hearing® is a leading network of professionally-run Hearing Care Clinics in India, specializing in Digital Hearing Aids and Cochlear Implants. The company is focused on bridging the gap in hearing care services in India and has a strong presence across 14 cities with ~40 points of sale. Our clinics are professionally-run, have a good reputation amongst referring doctors, and are equipped only with good quality diagnostic equipment from Interacoustics and Path Medical. We work with all hearing aids brands. Role Description This is a full-time on-site role for a Clinical Audiologist located in Gurugram. The Clinical Audiologist will be responsible for conducting audiology assessments, and hearing aid dispensing on a day-to-day basis. On occasion there might you might also need to attend speech evaluation, speech therapy, aural rehabilitation cases. Qualifications BASLP or MSc Audiology Minimum 2 years Hearing Aid Dispensing experience Strong interpersonal and communication skills Ability to work effectively in a team environment Certifications in Hearing Aid Dispensing or related areas are a plus Fluency in English and Hindi