Front Desk Associate

0 - 4 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Front Desk Associate at Hotel Kala Sagar in Pune, your role will involve the following responsibilities: - Phone etiquette: You will be expected to handle phone calls with professionalism and courtesy. - Receptionist duties: Greeting guests, managing check-ins and check-outs, and providing assistance as needed. - Computer literacy: Proficiency in using computer systems for tasks such as reservations and guest information. - Customer service: Ensuring that guests have a positive experience and addressing any concerns or queries they may have. - Communication: Effectively communicating with guests, colleagues, and other departments within the hotel. Qualifications required for this role include: - Phone Etiquette and Customer Service skills - Receptionist Duties and Communication skills - Computer Literacy - Excellent interpersonal skills - Ability to multitask and prioritize tasks effectively - Previous experience in a hospitality or customer service role is a plus - High school diploma or equivalent If you are interested in this opportunity, please send your CV to fom@hotelkalasagar.com or contact 9476221981.,

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