Front Desk Associate

Job Title: Front Office Associate
Experience Required: Minimum 1 Year (Experience in 4-Star or 5-Star Property Preferred)
Location: Morjim, Goa
Salary Range: ₹15,000 – ₹22,000 per month

Job Summary:

We are seeking a courteous, professional, and well-presented Front Office Associate to join our team at a prestigious 4/5-star property in Morjim, Goa. The ideal candidate will have at least one year of experience in a similar role within the luxury hospitality industry and a passion for delivering exceptional guest service.

Key Responsibilities:

• Greet and welcome guests in a warm, friendly manner
• Handle check-in and check-out procedures efficiently and accurately
• Manage reservations, room assignments, and guest inquiries using PMS (Property Management System)
• Maintain up-to-date knowledge of hotel services, local attractions, and promotions
• Handle guest complaints professionally and resolve them promptly
• Coordinate with housekeeping, F&B, and other departments to ensure guest satisfaction
• Maintain a professional appearance and adhere to grooming standards

Requirements:

• Minimum 1 year of experience in front office or guest services at a 4-star or 5-star hotel/resort
• Strong communication and interpersonal skills
• Proficiency in hotel management software (e.g., Opera, IDS, or similar)
• Good command of English; knowledge of other languages is a plus
• Willingness to work in shifts, including weekends and holidays
• Customer-first attitude and a team player

Job Type: Full-time

Pay: ₹15,000.00 - ₹23,847.38 per month

Schedule:

• Rotational shift

Application Question(s):

• Do you have work experience with 4 star/5star proprty?

Experience:

• Front Office Associate: 1 year (Required)

Language:

• English (Required)

Work Location: In person