Fraud ops Analyst

As a Fraud Analyst at Straive, you will play a crucial role in monitoring, detecting, and investigating potential fraudulent activities to safeguard the organization from financial and reputational risks. Your responsibilities will include: - Monitoring transactions and account activities to identify suspicious behavior and potential fraud. - Conducting thorough investigations into suspected fraud cases by reviewing customer complaints, transaction logs, and other evidence. - Collaborating with internal teams (Risk, Compliance, Legal) to ensure appropriate action is taken on identified fraud cases. - Preparing detailed reports of findings and recommendations for corrective action. - Assisting in developing and enhancing fraud detection tools and strategies to improve prevention and detection. - Staying updated on current fraud trends and emerging threats in the financial services industry. - Responding promptly to fraud alerts and taking immediate action to prevent potential losses. - Providing support in disputes and chargeback processes when needed. - Conducting periodic fraud awareness training sessions for team members and other departments. Qualifications required for this role include: - Bachelors/Master's degree in Finance, Business, Criminal Justice, or a related field. - 2+ years of experience in a fraud investigation, fraud operations, or risk management role, preferably in the financial services or e-commerce industry. - Strong analytical skills with the ability to interpret data and identify patterns. - Familiarity with fraud detection systems, tools, and methodologies (e.g., transaction monitoring systems). - Knowledge of regulatory requirements and industry standards related to fraud prevention and AML (Anti-Money Laundering). - Strong written and verbal communication skills. - Ability to work in a fast-paced environment and manage multiple priorities. - Attention to detail and a high degree of accuracy in work. Preferred skills for this role include certifications in fraud detection or prevention (e.g., CFE - Certified Fraud Examiner), experience in fraud chargeback or dispute resolution processes, familiarity with SQL or other data analysis tools, and the ability to manage and mentor junior team members.,