Fraud Operations Analyst

3 - 8 years

3 - 8 Lacs

Posted:1 month ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role & Responsibilities

  • Monitor transactions and customer activities to identify potential fraud patterns or anomalies.
  • Investigate suspected fraudulent activities and prepare detailed reports outlining findings and recommendations.
  • Collaborate with Operations, Risk, Compliance, and other internal teams to implement effective fraud prevention measures.
  • Use data analytics tools to detect, assess, and interpret suspicious trends or behaviors.
  • Maintain accurate documentation of cases, escalation logs, and fraud prevention controls.
  • Ensure adherence to company policies, data protection guidelines, and regulatory requirements.
  • Support development and enhancement of fraud detection strategies and continuous process improvements.
  • Handle customer escalations related to fraud investigations in a professional and timely manner.

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