TIKAJ is seeking a passionate individual who is eager to kickstart their cybersecurity career. As a Security Analyst, you will embark on the first step towards becoming a cybersecurity expert and shaping a brighter future in this field. Your responsibilities will include responding to and enforcing actions on cybersecurity incidents, monitoring user activity, network events, and signals from security tools to detect events, categorizing alerts and anomalous activities that pose real threats, remediating attacks, triaging general information security tickets, collecting data for analysis, evaluating attacks, identifying the root causes, and implementing necessary security measures to counter the attacks. Additionally, you will be accountable for investigating information security issues and generating detailed reports. We are seeking candidates who are highly motivated, possess a strong inclination towards self-learning, and thrive in a team-oriented environment. Candidates should hold a degree in computer science or a related field, have beginner to intermediate level proficiency in Python, demonstrate an interest in cybersecurity, phishing, cyber laws, and enforcement, and exhibit excellent written and verbal communication skills. Key Skills: - Security awareness - Cybersecurity - Incident management,

As a Customer Experience Executive, you play a crucial role in ensuring that every customer interaction is nothing short of delightful. Your knack for spotting opportunities to enhance customer experiences and your ability to tackle queries with a smile will be the key to our success. If you are passionate about turning customer satisfaction into an epic adventure, we invite you to join our team. Your responsibilities will include tracking customer engagements meticulously, collaborating with cross-functional teams to improve service quality, and devising creative strategies to elevate our customer service game. You will be at the forefront of aligning customer experience strategies with marketing initiatives and ensuring that customers are informed about new product features and functionalities. To excel in this role, you should possess a bachelor's degree in a related field, along with experience in interpreting customer experience data. Proficiency in MS Office, exceptional interpersonal skills, and a client-centered approach are essential. Your organizational and time management abilities, coupled with superb communication and problem-solving skills, will set you up for success. On a typical day, you will track customer experiences across various channels, collaborate with IT developers and other teams, and respond to customer queries promptly through multiple communication channels. Your analytical mindset and eagerness to learn will be invaluable as you analyze customer feedback, document processes, and identify areas for improvement. If you are ready to embark on a rewarding journey of enhancing customer satisfaction and driving brand loyalty, we look forward to welcoming you to our team. Compensation: 1.44L - 2.4L,

As a Security Analyst at TIKAJ, you will play a crucial role in responding to and managing cybersecurity incidents. Your dedication and passion for cybersecurity will pave the way for a promising career in this field. Your responsibilities will include promptly responding to cyber security incidents and implementing necessary enforcement actions. You will be tasked with monitoring user activity, network events, and security signals to detect potential threats. Categorizing alerts and identifying anomalous activities will be part of your daily routine to ensure the mitigation of real threats. Additionally, you will be responsible for remediating attacks, triaging information security tickets, and generating reports on information security issues. The ideal candidate for this role is a motivated and self-learning individual who thrives in a team-oriented environment. A degree in computer science or a related field is preferred, along with beginner to intermediate level experience in Python. An interest in cybersecurity, phishing, cyber laws, and enforcement is essential, along with strong written and verbal communication skills. Key Skills for this position include a strong security awareness, proficiency in Cyber Security, and incident management capabilities. Join us at TIKAJ and take the first step towards a rewarding career in cybersecurity.,