Fraud Operations Analyst

Amway

3 - 8 years

0 Lacs

gurugram

Posted:2 weeks ago| Platform:

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Skills Required

forensic investigations fraud investigation investigation fraud analytics fraud control

Work Mode

Hybrid

Job Type

Full Time

Job Description

JOB RESPONSIBILITIES

Monitor transactions and account activities to identify suspicious behaviors and potential Fraud.
Conduct thorough Investigations into suspected fraud cases, including reviewing ABO/ Customer complaints, transaction logs and other evidence with applicable laws and regulations.
Collaborate with Internal stakeholders to ensure appropriate action is taken on identified fraud cases.
Prepare details reports of findings and recommendations for corrective action.
Assist in developing and enhancing fraud detection tools and strategies to improve prevention and detection.
Stay updated on current fraud trends and emerging threats in the industry.
Respond promptly to fraud alerts and take immediate action with support from stakeholders to prevent potential losses.
Provide support in conflicts.
Conduct periodic fraud awareness training sessions for team members and other departments.
Manage internal and external investigations, analyze and evaluate findings to draw conclusions, make recommendations and ensure follow-through on corrective actions.

Skills and Abilities:

Strong Analytical Skills with ability to interpret data and identify patterns,
Familiarity with Fraud detection system, tools and methodologies.
Knowledge of Law and regulatory requirements and Industry standards.
Strong Written and Verbal Communication Skills.
Ability to manage multiple priorities.
Attention to detail and high degree of accuracy in work.

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