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6.0 - 10.0 years
6 - 8 Lacs
Lucknow, Udupi, North Goa
Work from Office
Job Title : Assistant Store Manager Brief Job Description (just an indicative list and not limited to the following). Collaborate with the Store Manager to develop a delivery plan to achieve daily targets, incorporating inputs and guidance from the Store Manager. Assign responsibilities to the Sales Executives based on workload and customer needs, ensuring an optimal distribution of tasks. Monitor daily callings, customer visits, and the execution of the delivery plan. Organize in-store events to drive customer engagement. Provide regular progress updates to the Store Manager. Manage the turn system for attending customers, ensuring a fair and efficient process. Prepare daily rosters to monitor store member shifts and weekly offs, adhering to standard operating procedures (SOPs). Address any conflicts among the in-store team and escalate issues to the Store Manager when necessary. Scout locations for Local Area Activities such as exhibitions and events at societies. Conduct recce to assess feasibility. Liaise with the society secretary, identify necessary collaterals for events, and determine charges. Consolidate information and seek approvals from the Assistant Branch Manager (ABM) and Regional Branch Manager (RBM). Represent ORRA during local area activities and events. Prepare a comprehensive report detailing the outcomes and submit it to the ABM and RBM for review. Supervise daily stock counting and monthly stock tagging and audit processes to ensure accurate inventory management. Monitor customer interactions to ensure all customer details are captured during the pre-billing process. Interact with customers as needed, including gathering feedback from customers who did not make a purchase, cross-selling schemes, and managing large volume or high-value sales. Address customer grievances within the scope of limited discretion and escalate complex issues to the appropriate authority. Desired Skills Proven experience of 8-10 years in retail sales, preferably in the jewelry industry. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Customer-oriented mindset with a focus on delivering exceptional service. Proficiency in MS Office applications. Interested candidates share your resume to 9324455577 Regards, Saneila Quiney M. 9324455577 E. saneila.quiney@orra.co.in
Posted 1 month ago
1.0 - 2.0 years
1 - 3 Lacs
Ballia
Work from Office
Responsibilities: * Lead retail operations & manage showroom * Oversee store management & floor activities * Ensure exceptional customer service * Collaborate with marketing team on promotions Accessible workspace
Posted 1 month ago
3.0 - 8.0 years
2 - 4 Lacs
Sonipat
Work from Office
Facilities Management of Multi Site House keeping Management Furniture's & Fixtures Washroom Management Inventory Management Security Liaison Vendor Supervision Vehicle Management Candidates who have factory /Plant level experience to handle Administration
Posted 1 month ago
5.0 - 10.0 years
3 - 6 Lacs
Patna
Work from Office
1- Store Sales Operations 2- Profitability Management 3- Store Handling, Store Management 4- People Management, Inventory Management, Shrinkage Control, VM, 5- Marketing - BTL activities 6- Strong in Analytics', Business Knowledge Required Candidate profile Only from Large format fashion Retail. Good in Communication & Presentable Must be Graduate Willing to relocate Anywhere in Bihar Perks and benefits Fooding+ Canteen Facilities
Posted 1 month ago
7.0 - 8.0 years
3 - 4 Lacs
Mohali, Kangra, Panchkula
Work from Office
Key Responsibilities : Oversee daily store operations and ensure smooth functioning Achieve sales targets and monitor performance metrics (footfall, conversion, AOV) Manage inventory, stock levels, and shrinkage control Ensure high levels of customer satisfaction through excellent service Train, supervise, and motivate the store staff Maintain store hygiene, visual merchandising, and compliance with company policies Handle customer escalations and resolve issues professionally Generate daily/weekly reports for senior management Requirements : Graduate in any stream; MBA/BBA preferred 3+ years of experience as a Store Manager or in a retail supervisory role. Strong leadership, sales, and people management skills Familiarity with POS systems and retail KPIs Excellent communication and problem-solving ability
Posted 1 month ago
3.0 - 5.0 years
3 - 6 Lacs
Sirsa, Sonipat, Karnal
Work from Office
We are looking for a skilled Branch Manager to lead our retail team in Equitas Small Finance Bank Ltd. The ideal candidate will have 3-5 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee daily branch operations, ensuring efficient customer service and sales growth. Develop and implement strategies to achieve business objectives, including setting targets and monitoring performance. Lead and motivate a team of banking professionals, providing guidance on product knowledge and customer interaction. Build strong relationships with customers, addressing their needs and resolving issues promptly. Ensure compliance with regulatory requirements and internal policies, maintaining high standards of integrity and ethics. Analyze market trends and competitor activity, identifying opportunities for expansion and improvement. Job Requirements Proven experience in retail management within the BFSI industry, with a minimum of 3 years in a similar role. Strong leadership skills, with the ability to motivate and manage a team effectively. Excellent communication and interpersonal skills, enabling strong customer and stakeholder relationships. Ability to analyze data and make informed decisions, driving business growth through strategic planning. Strong problem-solving skills, with the ability to resolve complex issues efficiently. Commitment to delivering exceptional customer service, focusing on quality and excellence.
Posted 1 month ago
4.0 - 8.0 years
1 - 2 Lacs
Kasargode
Work from Office
The Retail Store Incharge is responsible for overseeing the daily operations of the retail store to ensure a seamless shopping experience for customers. This role involves managing staff, maintaining inventory, ensuring compliance with company policies, and achieving sales targets. The ideal candidate will have strong leadership skills, excellent customer service abilities, and a passion for retail. Key Responsibilities: Store Operations Management: Oversee daily store operations, ensuring compliance with company policies and procedures. Meet and exceed store sales targets through effective management and customer engagement. Ensure the store is well-maintained, clean, and organized at all times. Staff Management: Recruit, train, and supervise retail staff; conduct performance evaluations and provide ongoing coaching and support. Schedule staff shifts effectively to ensure adequate coverage during peak and off-peak times. Foster a positive and motivating work environment to promote teamwork and employee retention. Customer Service: Deliver exceptional customer service by addressing customer inquiries and concerns effectively. Implement strategies to enhance the overall customer experience and loyalty. Resolve customer complaints in a professional manner. Inventory Management: Monitor inventory levels and manage stock replenishment to ensure products are available for customers. Conduct regular audits and maintain accurate records of inventory, sales, and other transactions. Collaborate with suppliers to manage orders and resolve any supply chain issues. Sales and Marketing: Analyze sales data to identify trends and develop actionable strategies for improvement. Assist in implementing marketing promotions and in-store displays to boost sales. Participate in community outreach efforts to promote the store and drive foot traffic. Financial Management: Assist in the preparation of budgets and financial reports, ensuring adherence to financial goals. Monitor cash handling procedures and ensure accurate financial transactions. Maintain a clear understanding of pricing strategies and ensure accurate pricing on all merchandise. Candidates please forward the CV to Soumya.s@fabindia.net or WA 8590055505.
Posted 1 month ago
1.0 - 6.0 years
2 - 4 Lacs
Bengaluru
Work from Office
We are urgently hiring for Floor Coordinator for our centre Brief JD : 1. Looking after facility and Equipment management of the Centre (i.e. Repair & Maintenance). 2. Legal & Licensing 3. Handling patient complaints with respect to any payment/general issues. 4. To complete joining formalities of all new joiners joined at center. 5. Looking after day to day operations of the center. Ensure hygiene and safety measures at center at all given time. 6. Co-ordinate with corporate office as & when required. 7. Co-ordinate with HR for Manpower requirement & quality audits. 8. Housekeeping supervision. 9. Handling staff queries related to HR issues Desired Candidate Profile : Any graduate with MHA with 3-5 years of Administrative exp. in healthcare. Interested candidates can share their updated resume on manali.yadav@indiraivf.in
Posted 1 month ago
3.0 - 5.0 years
2 - 3 Lacs
Mumbai
Work from Office
Assign housekeeping tasks Create staffing schedules Provide orientation and training Issue supplies and equipment to staff Hire new staff Perform cleaning duties when there is a staff shortage Establish standards and procedures for work
Posted 1 month ago
5.0 - 10.0 years
3 - 5 Lacs
Jaipur, Jodhpur
Work from Office
Designation : Sr. Officer/Department Manager - Operations Department Experience : 5+ Yrs Age - 32 Years Location - Anywhere in Rajasthan (Willing to Relocate) Responsibilities: Timely opening of Store and adherence to all the processes at store opening Optimum utilization of manpower & Team Development Customer Satisfaction/ Service, Avoid stock outs, loss of sale Loss Prevention, Customer Satisfaction & Service Pilferage Control Asset Maintenance, customer convenience & service Team Building, Employee Engagement Space Management, Maintain the hygiene, customer service, safety of staff & Customers, Avoid loss of sale Smooth Stores operation Statutory Compliance Safety of store Assets & Property Preferred Industries: FMCG, Production, Hospitality, QSR, Entertainment, Cinema, Garments Retails, Logistics Interested Candidate share CV at hrd.rorajasthan2@dmartindia.com
Posted 1 month ago
2.0 - 7.0 years
4 - 6 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
JOB TITLE: Store Manager Job Location: Delhi Languages Known: English Knowledge and Skills Required: Good Communication skills. Working knowledge of MS Office/ Open Office and the software. Strong analytical skills. Product Knowledge Job Description: Sales target achievement • Inventory Management & Shrinkage Control • Maintaining Sales vs. Stock ratio • Advertising and Sales Promotion • Maintain excellent customer service • Supervision of Visual look and feel of the store • Supervise and mentor sales staff to increase operational efficiency • Merchandise planning and handling • Placing orders on B2B • Adherence to HR protocols, Review and appraisals of the team members as per defined KRA's • Update various MIS on a monthly basis • Monitor expenses as per the allocated budget • Maintaining all relevant documents pertaining to employees, processes and protocols. • Retail Store Metrics & Operations • Monthly Analysis of Sales & Merchandise (Category /Subcategory/Product type wise)
Posted 1 month ago
5.0 - 10.0 years
4 - 5 Lacs
New Delhi, Gurugram
Work from Office
EXPERIENCE – Minimum 05 years as a Restaurant sales manager . Must have a good communication skills and well spoken English
Posted 1 month ago
4.0 - 9.0 years
4 - 5 Lacs
Chennai
Work from Office
Greet and direct customers Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers’ questions about specific products/services Stay up-to-date with new products/services
Posted 2 months ago
1.0 - 4.0 years
3 - 5 Lacs
Hyderabad/Secunderabad
Work from Office
*Close tracking and monitoring on input KPIs (such as Talktime and Hot Leads) to help improve productivity *Helping agents in closing sales. Increasing daily/monthly sales targets *Ensuring every team member's performance is good *Share resume - Required Candidate profile *Must have 1 Year Team Lead experience in relevant field *To achieve Sales targets regularly *Ability to handle the team of 10 to 15 members Fresher & irrelevant profiles won't be reviewed Perks and benefits Attractive Monthly Incentives
Posted 2 months ago
2.0 - 4.0 years
9 - 10 Lacs
Bengaluru
Work from Office
We are looking for a dedicated and results-driven Team Lead to manage and support a dynamic team. This role involves overseeing day-to-day operations, delivering on key service-level components, managing employee performance, and fostering a collaborative and motivating environment. The ideal candidate will have a proven track record in team management, hiring, coaching, and operational oversight, focusing on enhancing team performance and customer satisfaction. Key Responsibilities: Performance Management: Ensure the delivery of service level agreements (SLAs) by monitoring team performance, identifying areas of improvement, and implementing corrective actions. Regularly assess team performance to maintain high standards. Monitoring, Coaching, and Feedback: Continuously observe team activities to provide real-time feedback and coaching. Conduct regular one-on-one sessions to help team members develop skills and improve performance. Leave and Attendance Management: Manage employee attendance, ensuring schedules are adhered to and leave requests are balanced with operational needs. Team Leadership and Motivation: Lead by example, maintaining a positive, motivated, and collaborative team environment. Foster an atmosphere that encourages open communication, team cohesion, and employee engagement. Maintain Employee Performance Records: Keep accurate records of employee performance, progress, and development to support performance evaluations and decisions. Escalation Management: Oversee and resolve escalations, ensuring that issues are handled swiftly and effectively to maintain customer satisfaction. Operational Management: Manage daily floor operations, ensuring adherence to schedules and timely execution of tasks. Monitor team workloads and adjust resources as needed to meet goals. Upskill and Develop Team Members: Identify training needs and opportunities for professional growth. Provide continuous learning and development programs to groom team members for future roles. Customer Relationship Building: Develop and maintain strong relationships with customers by ensuring the team meets their expectations and resolves concerns in a timely and professional manner. Skills Experience: Hiring and Coaching: Demonstrated experience in recruiting, training, and coaching team members to reach their full potential. Operational Management: Proven ability to manage daily operations, including floor management, scheduling, and ensuring adherence to workflows and deadlines. Team Management: At least 2+ years of experience in a similar role, with a track record of managing teams, delivering results, and handling escalations effectively. Customer Relationship Building: Ability to foster and maintain strong relationships with customers to ensure high levels of satisfaction. Escalation Handling: Expertise in managing and resolving escalations, ensuring that any issues are swiftly addressed to avoid service disruptions. Team Development: Strong ability to upskill and develop team members by identifying gaps, providing training, and grooming future leaders. Preferred Qualifications: 2+ years of experience as a Team Lead in a similar job profile. Must-Have Skills: Strong communication, leadership, and interpersonal skills. Proficiency in team management tools and operational software. Experience in managing employee performance records and leave management systems. Ability to multitask and work in a fast-paced environment.
Posted 2 months ago
0.0 - 4.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Job description People Coordinating with internal team for gathering necessary information in delivering the services Guide/ Support a team member/ new joinees in understanding the roles and responsibilities To attend the training programs organized by the department and contribute/ participate occasionally Customer To assist patients in completing appropriate forms accurately. Coordinating with the all departments for front office operations. Coordinating Visiting consultants clinic. Collecting feedback forms from all OP patients Resolve all problems associated with patient billing if any. Any other portfolio that may be entrusted by the management from time to time. Educational Qualifications: Any graduation Work Experience Freshers / 1 year of experience in Hospital Industry. Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Customer-oriented approach Expected Deliverables Front office administration. Maintaining necessary documents and registers. 100% Documentation and audit readiness Ensure Customer satisfaction Handle complaints and customers requests Adhere to hospital wide policies.
Posted 2 months ago
5.0 - 10.0 years
3 - 5 Lacs
Kochi
Work from Office
Job Title : Store Manager Department : Retail Stores Reports To : Cluster Manager Role Summary : The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer- centric strategies and team leadership. Key Responsibilities : Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement : Bachelor’s Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.
Posted 2 months ago
5.0 - 10.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.
Posted 2 months ago
5.0 - 7.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Manage sales team, track leads, ensure client conversions, handle escalations, ensure compliance, and oversee CRM usage.
Posted 2 months ago
1.0 - 6.0 years
2 - 3 Lacs
Guwahati
Work from Office
Roles and Responsibilities The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to. Maintain inventory by implementing purchasing plans and staying in contact with the company and the brand. Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows Manage all controllable costs to keep operations profitable Retail Store Manager qualifications and skills Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms. Bachelors Degree in Business Administration or related field preferred 5+ years of retail management experience Computer database and productivity software skills required Proven history of successfully training employees in a variety of departments Strong understanding of sales and customer service techniques Demonstrated ability to maintain and work within a budget
Posted 2 months ago
1.0 - 6.0 years
2 - 3 Lacs
Bongaigaon
Work from Office
Roles and Responsibilities The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to. Maintain inventory by implementing purchasing plans and staying in contact with the company and the brand. Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows Manage all controllable costs to keep operations profitable Retail Store Manager qualifications and skills Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms. Bachelors Degree in Business Administration or related field preferred 5+ years of retail management experience Computer database and productivity software skills required Proven history of successfully training employees in a variety of departments Strong understanding of sales and customer service techniques Demonstrated ability to maintain and work within a budget
Posted 2 months ago
1.0 - 6.0 years
2 - 3 Lacs
Dhanbad
Work from Office
Roles and Responsibilities The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to. Maintain inventory by implementing purchasing plans and staying in contact with the company and the brand. Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows Manage all controllable costs to keep operations profitable Retail Store Manager qualifications and skills Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms. Bachelors Degree in Business Administration or related field preferred 5+ years of retail management experience Computer database and productivity software skills required Proven history of successfully training employees in a variety of departments Strong understanding of sales and customer service techniques Demonstrated ability to maintain and work within a budget
Posted 2 months ago
1.0 - 6.0 years
2 - 3 Lacs
North Lakhimpur, Jorhat
Work from Office
Roles and Responsibilities The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to. Maintain inventory by implementing purchasing plans and staying in contact with the company and the brand. Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows Manage all controllable costs to keep operations profitable Retail Store Manager qualifications and skills Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms. Bachelors Degree in Business Administration or related field preferred 5+ years of retail management experience Computer database and productivity software skills required Proven history of successfully training employees in a variety of departments Strong understanding of sales and customer service techniques Demonstrated ability to maintain and work within a budget
Posted 2 months ago
3.0 - 8.0 years
3 - 7 Lacs
Pune
Work from Office
Roles and Responsibilities Manage sales team performance, set goals, and provide coaching to achieve targets. Develop and execute sales strategies to increase revenue growth. Build strong relationships with key accounts and identify new business opportunities. Collaborate with cross-functional teams (engineering services, industrial marketing) for effective communication. Analyze sales data to forecast future trends and optimize operations. Effectively manage the sales team to achieve KPIs. Understanding the customer needs and driving the team towards the goals of achieving the results. Ensuring customer satisfaction by effectively solving the challenges to deliver KPIs Desired Candidate Profile 4-9 years of experience in B2B sales or related field (industrial products/services). Some one who worked in BPO,KPO,B2B Sales or industrial sales including automation,machine tools,mechanical,electrical and electronics industry preferred. Bachelor's degree in Any Specialization (B.Tech/B.E.). Proven track record of success in key account management, lead generation, and new business development. Strong leadership skills with ability to manage a team effectively. Should have an entrepreneurial spirit with an ability to handle everything individually. Note:As a start up for a highly performing person sky is the limit unlimited options to grow and earn.
Posted 2 months ago
5.0 - 10.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the companys policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement: Bachelors Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.
Posted 2 months ago
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