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1.0 - 4.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
2.0 - 5.0 years
2 - 3 Lacs
Kolkata
Remote
Join Our Growing Team at ZeroPathy Pvt. Ltd.! Are you skilled in Ecommerce product listings, account management, and digital marketing? Looking for a flexible work-from-home opportunity where your skills truly matter? We want to hear from you! Key Responsibilities: Ecommerce Product Listing Create and optimize listings on Amazon, Flipkart, Meesho, etc. Upload product images, write effective descriptions, and manage keywords. Account Management Maintain marketplace seller accounts Track orders, manage returns, handle customer communication Coordinate with internal teams for inventory and logistics Digital Marketing Assist in planning and executing digital marketing campaigns (Facebook, Instagram, Google Ads) Track ad performance and optimize for better ROI Basic content creation and posting on social platforms Customer Service Support Respond to inquiries via chat/email Resolve customer issues politely and efficiently Requirements: Prior experience in Ecommerce or online business preferred Familiarity with platforms like Amazon Seller Central, Flipkart Seller Hub, Meesho, etc. Basic knowledge of social media marketing tools Ability to communicate clearly and meet deadlines Good internet connection and personal laptop or system Who Should Apply? Freelancers Stay-at-home parents Students Anyone seeking flexible work-from-home opportunities in Ecommerce Important: Submit a Short Video Profile To apply, please submit a 12 minute video introducing yourself. In the video, briefly share: Your name, location, and background Your experience with Ecommerce or Digital Marketing Why you want to work with ZeroPathy Pvt. Ltd. How to Apply: Send your resume + video profile to: zeropathy.hr@gmail.com WhatsApp (Resume + Video): [Your Company Contact Number] Company Name: ZeroPathy Pvt. Ltd.
Posted 1 month ago
4.0 - 8.0 years
3 - 4 Lacs
Kolkata, Lucknow, Delhi / NCR
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER WFO Lucknow only not forDelhi/NCR neither Kolkata.Apply those who can relocate in Lucknow Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Lucknow only not for Delhi/NCR neither Kolkata.Apply those who can relocate in Lucknow Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407
Posted 1 month ago
6.0 - 11.0 years
4 - 6 Lacs
Kolkata, Lucknow, Delhi / NCR
Work from Office
Assistant Manager Operation Dom CS Voice Process Min 6 Yrs exp, 2yrs AM on paper SLA, AHT, Attrition, Shrinkage,CSAT GRADUATE Work from Office-Lucknow only not for Delhi/NCR neither Kolkata and ..Apply those who can relocate in Lucknow Required Candidate profile Work from Office-Lucknow only not for Delhi/NCR neither Kolkata and ..Apply those who can relocate in Lucknow Call/WhatsApp cv to Neha 8287267407 Amit 8851792136
Posted 1 month ago
8.0 - 13.0 years
12 - 16 Lacs
Thane, Mumbai (All Areas)
Work from Office
• Lead Ecommerce Operations & Growth on Online Market places • Managing product listings, pricing, promotions, pricing etc • Implementing SEO, SEM, email marketing & Social Media • Competitors analysis, market trends, Price Benchmarking Required Candidate profile 6+ yrs of exp in Ecommerce Operations & Sales Good exp of Online Sales on market places like Amazon, Flipkart, Moglix etc Manage relationships with category managers &grow the brand Good communication Perks and benefits Growing Organization
Posted 1 month ago
9.0 - 14.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile IMMEDIATE JOINER GRADUATE Call/whatsapp CV Amit 8851792136, Neha 8287267407 Must Knows-English and Telugu
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Fluent in Hindi & English CTC UpTo 25000 per month & Take home 20000 for an MBA fresher CTC Upto 30000 per month & Take Home upto 25000 for exp Quarterly Bonus 4065 Apprentice Salary : Freshers 22500 Exp 27000 if interested call 9343632026 Pallavi
Posted 1 month ago
5.0 - 10.0 years
5 - 8 Lacs
Pune
Work from Office
Collaborated with Founders Optimized Shopify store Execute effective pricing strategies and sales Product Lisiting at Amazon, Flipkart, Tatacliq Execute ad campaigns, promotions, event base sales Managed marketplace placements, operations, & claims
Posted 1 month ago
4.0 - 8.0 years
3 - 4 Lacs
Bhubaneswar, Kolkata, Jamshedpur
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER WFO Bhubaneswar only not for Jamshedpur neither Kolkata.Apply those who can relocate in Bhubaneswar Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Bhubaneswar only not for Jamshedpur neither Kolkata.Apply those who can relocate in Bhubaneswar Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407
Posted 1 month ago
5.0 - 8.0 years
2 - 4 Lacs
Bhubaneswar, Kolkata, Jamshedpur
Work from Office
Total 5yrs of exp from BPO out of this 2 yr TL exp ON PAPER, Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Required Candidate profile Work From Office-Bhubaneswar only not for kolkata and Jamshedpur..Apply those who can relocate in-Bhubaneswar Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
4.0 - 7.0 years
15 - 20 Lacs
Kolkata, Bengaluru, Mumbai (All Areas)
Work from Office
Job Title: Business Development Manager Seller Acquisition (Niche Products) Location: Multiple Locations South, East & West Zones No. of Positions: 3 Work Mode: Hybrid Interview Process: 2 Virtual Rounds About the Role : We are hiring a passionate and performance-driven Business Development Manager Seller Acquisition , a strategic initiative aimed at revolutionizing the ecommerce space with niche, viral, and high-potential product categories. This hybrid role is ideal for someone who thrives in identifying trending products, onboarding new sellers, and enabling them for long-term success on the platform. It combines responsibilities of seller acquisition, onboarding, and category performance management. Key Responsibilities: • Proactively identify and acquire sellers offering viral, profitable, niche, and untapped products. • Execute end-to-end onboarding of new sellers, ensuring a seamless experience. • Analyze product and market trends to tap into high-demand and underserved categories. • Monitor performance, engagement, and sales enablement of onboarded sellers. • Serve as a partner to sellers to help them maximize visibility, performance, and profitability. • Coordinate with internal teams for smooth integration of new sellers into the platform ecosystem. Ideal Candidate Profile: • 2-5 years of experience in seller acquisition and onboarding on e-commerce platforms like Amazon, Flipkart, Meesho, Myntra, Glowroad, or RoposoClout. • Solid understanding of product trends, viral categories, and market demand. • Prior experience with initiatives like Amazon Kaarigar, Flipkart Samarth, Craftsvilla, Jaypore, etc., is a strong plus . • Strong relationship-building and negotiation skills with a seller-first mindset. • Ability to work independently in a fast-paced, target-driven environment. • Strong analytical and problem-solving skills. Why Join Us? • Be part of a high-impact, high-visibility project within a legacy brand. • Opportunity to shape the seller ecosystem for an upcoming e-commerce platform. • Dynamic work culture with a focus on innovation and entrepreneurial spirit. Apply Now If you're excited to work on a greenfield e-commerce project and have hands-on experience in seller onboarding and niche category management, wed love to hear from you!
Posted 1 month ago
1.0 - 6.0 years
0 - 3 Lacs
Hyderabad
Work from Office
Role & responsibilities Daily Management of shift: Administrative management of associates Job allocation to associates Monitoring and mentoring of associates on productivity, quality and safety. Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Fully understanding workflow and daily production goals Coaching associates to work safely at all times Understand workflow and daily production goals Preferred candidate profile 1+ years of Microsoft Office products and applications experience Bachelors Degree, and/or prior Amazon experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Demonstrates problem solving and analytical skills Ability to communicate effectively (written and verbal) across various levels of an organization History of meeting/exceeding departmental goals Experience leading teams Capable of providing directions to team members using independent judgment Organization and time management skills Why Join Us? Play a key role in a growing logistics network. Be part of a team that values innovation, safety, and continuous improvement. Gain exposure to leading-edge fulfillment technologies and practices.
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Job description 1. Resolve customer complaints via Call. 2. Responding to customer inquiries. 3. Ensure customer satisfaction & provide professional support. 4. Proper resolution to customer Queries. 5. salary up to 35k if interested Call @ 9884244311 Durga Regards Durga 9884244311
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
1 - 3 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
*We are hiring for Chat executive for Gurgaon *Candidates from Chat or email experience only *Candidates from Delhi/NCR/Gurgaon only are eligible for this role *Immediate joiner shall call *Female & Male both can apply Barkha @ 8851644223 Required Candidate profile * Only graduates are eligible * Minimum 1year experience in chat/email is mandate * Salary 25k CTC ( 21k in hand) * Any post graduate can apply too * 6days working role * Ready to work from Gurugram
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Chennai, Bangalore/Bengaluru
Work from Office
1. Resolve customer complaints via Call. 2. Responding to customer inquiries. 3. Ensure customer satisfaction & provide professional support. 4. Proper resolution to customer Queries. 5. salary up to 35k if interested Call @ 6394461757 Abha
Posted 1 month ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
4.0 - 9.0 years
10 - 20 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Mandatory: D2C Candidates Only Job Overview: We are seeking a results-driven Key Accounts Manager to enhance our presence on Amazon, Flipkart and other quick commerce Marketplaces. The ideal candidate will have e-commerce expertise, focusing on marketplace strategy, P&L optimization, and performance analysis. Youll drive revenue growth, manage product listings, execute promotions, and ensure operational excellence, while collaborating with internal teams on strategic planning and budget optimization. Key Responsibilities: • Develop and execute marketplace strategies to drive revenue growth and achieving monthly and annual business targets. • Take full ownership of the profitability and performance of the business unit, ensuring end-to-end management and P&L optimization. • Utilize keyword research, optimized content, and both paid and unpaid promotions to boost product sales. • Design and execute effective promotions to drive sales numbers, enhance visibility, and improve key metrics. • Ensure smooth daily operations on external platforms, troubleshooting and resolving operational issues. • Perform detailed analysis of sales trends, conversions, and key metrics, providing relevant insights. • Optimize budget allocation for each platform, track spends effectively, and continuously improve ROI while minimizing customer acquisition costs. • Manage product listings and prepare and upload A+ Content, utilizing info-graphics and optimized SEO-rich content along with the internal team members. Key Skills and Requirements: • Bachelor's degree in Business Administration, marketing, or a related field. • A minimum 3-4 years of hands-on experience in e-commerce, specifically managing and maintaining marketplace accounts. • Strong leadership skills, self-motivation, and the ability to work independently and as part of a team in a fast- paced environment. • Experience in P&L management and accountability, with a focus on strengthening brand consistency across all sales channels. • Prior experience in the direct-to-consumer (D2C) or ecommerce industry is mandatory. • Proficient in using ecommerce tools and platforms, such as Amazon Seller Central, Flipkart Seller Hub, etc. • Excellent analytical skills to generate reports, create pivot tables and find insights from data. Qualifications: • Bachelor's degree or equivalent experience in Business. • 3+ years of relevant work experience. • Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) • Excellent written and verbal communication skills.
Posted 1 month ago
1.0 - 5.0 years
1 - 3 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
*We are hiring for Chat executive for Gurgaon *Candidates from Chat or email experience only *Candidates from Delhi/NCR/Gurgaon only are eligible for this role *Immediate joiner shall call *Female & Male both can apply Barkha @ 8851644223 Required Candidate profile * Only graduates are eligible * Minimum 1year experience in chat/email is mandate * Salary 25k CTC ( 21k in hand) * Any post graduate can apply too * 6days working role * Ready to work from Gurugram
Posted 1 month ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
4.0 - 9.0 years
3 - 6 Lacs
Kolkata, Hyderabad, Bangalore/Bengaluru
Work from Office
The Supplier Collaboration Team Leader is responsible for fostering strong relationships with suppliers to ensure a smooth and efficient supply chain process ensure the timely delivery of quality goods and services to meet the demand. Required Candidate profile Wfo-Bangalore only not for Kolkata and Hyderabad.Apply those who can relocate in Bangalore Must know-English and Hindi Call Whatsapp cv AMIT 8178259405, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy
Posted 1 month ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
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