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7.0 years
0 Lacs
Pendurthi, Andhra Pradesh, India
On-site
Job Description External Manufacturing Small Molecule Drug Substance Technical Lead, CTO Our Small Molecule Technical Operations Unit is seeking a highly motivated individual to fill an open Associate Director Technical Operations, to support drug substance manufacture within our External Manufacturing Network. This is an exciting opportunity to work with key strategic external partners, contribute and enhance technical experience in drug substance manufacturing, and work on high visibility network initiatives. Our team strives to provide technical excellence in our work and be strong partners, collaborators, and leaders within the small molecule line of business at our company. Our team of chemists and engineers help ensure that external manufacturing operations remain operational, continuously improve and innovate. With our extensive range of facilities and environments, our Engineers have opportunities across many diverse areas including Biological, Chemical, Automation, Capital Projects, Maintenance, Safety, Process Development, Technical Services, Utilities and Validation. Primary responsibilities for this position include, but are not limited to, the following Lead and act as the primary interface on technical issues between technical operations and the external partner. Provide technical leadership within the technical operations group for the commercialization and manufacture of drug substance. Provides technical guidance to the external partner, assesses viability of technology in proposed process configurations, verifies adherence to required standards, and ensures deliverables are technically sound. Collaborates with external manufacturing operations, external quality, regulatory, and others to evaluate external partner(s) performance, fostering pro-active risk management mindset and continuous improvement Executes technical due diligence assessments at external partner(s). Ensures tech transfers are positioned for successful business outcomes. Executes technical transfers and receiving site readiness activities. Executes validation strategies for new and existing products. Provides manufacturing process support to external partner(s) to resolve production issues and to provide guidance on process and capacity optimization. Supports/coordinates/manages complex investigations, with appropriate interface with other impacted manufacturing sites. Provides a technical review of external partner process change requests, deviations, and master batch record changes. Minimizes duplication of efforts between external partner and our systems. Drives and supports continuous process verification and process performance monitoring program for all products under his/her responsibility. Understands the true regulatory requirements and partners with operations, quality, and the external partner to develop more efficient ways to meet these requirements. Education And Minimum Requirements Bachelor’s degree in engineering, chemistry sciences or related discipline with a minimum of 7 years of relevant work experience in manufacturing, in the areas of process start up, routine manufacturing and/or technical transfer. Required Skills And Experience Minimum of 5 of experience in drug substance with experience in leading Drug Substance new product introduction, technical transfers, commercial manufacturing. Demonstrated knowledge and experience in process development, scale up and process robustness, including shop floor (person in plant) support. Strong problem-solving skills, root cause analysis and risk assessment/mitigation. Ability to work effectively across boundaries to build strong collaborative relation with internal and external teams, to drive alignment and results. A high level of effectiveness in professional and interpersonal communication skills, including stakeholder management, are required. Authentic and inclusive people leadership, able to provide examples of your ability to engage and create a psychologically safe and collaborative culture. Must be able to work under own initiative, priorities appropriately based on business need and work within tight deadlines. Flexibility and the ability to work independently as well as excellent organizational skills. Strong knowledge of quality systems, drug substance manufacturing and validation. Excellent command of English (both written and oral). Travel will be a requirement of this position at approximately 25%. Preferred Experience And Skills Knowledge and experience of flow chemistry, enzyme manufacture and bio-catalysis are desirable but not essential. Lean Manufacturing / Six Sigma Experience. Project management experience. Knowledge of worldwide regulatory requirements, experience supporting regulatory inspections. Who We Are We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What We Look For Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today. Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status Regular Relocation VISA Sponsorship Travel Requirements Flexible Work Arrangements Hybrid Shift Valid Driving License Hazardous Material(s) Required Skills Adaptability, Adaptability, Biopharmaceutical Manufacturing, Business, Clinical Supply Chain Management, Communication, Contract Management, Contract Manufacturing, Driving Continuous Improvement, Establishing Contacts, External Manufacturing, Healthcare Innovation, Interpersonal Communication, Lean Manufacturing, Lean Six Sigma (LSS), Lean Six Sigma Continuous Improvement, Management Process, Manufacturing Operations, Manufacturing Support, Process Optimization, Production Process Development, Production Scheduling, Project Human Resource Management, Project Management, Regulatory Inspections {+ 5 more} Preferred Skills Job Posting End Date 07/17/2025 A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID R353241 Show more Show less
Posted 1 day ago
2.0 years
0 Lacs
Indore, Madhya Pradesh, India
Remote
Your IT Future, Delivered. System Support Analyst With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences. Digitalization. Simply delivered. At IT Services, we are passionate about technology. Our Support IT Services team is continuously expanding. No matter your level of System Support Analyst proficiency, you can always grow within our diverse environment. #DHL #DHLITServices #GreatPlace #Desktop support #Microsoft Windows 2016 Server #MS Office Ready to embark on the journey? Here’s what we are looking for: Accountabilities: Based on WS Team Leader guidance and instructions: Provide 2nd level desktop support for DHL employees in ITS Indore Onsite and Remote Control Tools. Commit to the incident and standard request tickets and resolve according to SLA Configures and installs workstations, thin clients and/or peripheral equipment. Responsibilities include the installation and upgrading. Interact with ITS Service Desk to improve first call resolution. Ensure the team meets SLA for incidents and standard requests. Ensure service calls are addressed and resolved promptly. Head of Global Service Desk Team Lead/Manager of Workspace Services Ensure the team meets SLA for incidents and standard requests. Ensure service calls are addressed and resolved promptly. Process: Provide 2nd level desktop support mainly for IT Services Indore. Diagnose & troubleshoot on HP/Dell/Fujitsu/Lenovo Notebooks/ Desktops hardware issues & liaise with vendors for new hardware parts replacement if found faulty. Perform Installation & Troubleshooting on MS Windows 11, Desktop issues, MS Office 365, MS Teams Ensure the team meets SLA for incidents and standard requests. Ensure service calls are addressed and resolved promptly. Deliver agreed SLA and high availability People - Management: Good working relationship with the desktop support team and users. Skills / Qualifications: Minimum of 2 year hands-on experience performing desktop support for DELL & HP products Knowledge in Microsoft Windows 11, Supporting Microsoft Windows 2016 Server, Windows Scripting. Provide 2nd level desktop support for DHL employees in ITS Indore Onsite and Remote Control Tools. Diagnose & troubleshoot on HP/Dell Notebooks/ Desktops hardware issues & liaise with Hewlett Packard or Dell vendors for new hardware parts replacement if found faulty. Perform Installation & Troubleshooting on MS Windows 11, Desktop issues, MS Office 365 Applications, MS Outlook 365, MS Teams. Setup, Configure & Troubleshooting printer. MS Certification (MCP, MCITP) in above mentioned platforms would be an advantage. CompTIA A+ Certification (IT technician) in above mentioned platforms would be an advantage. Bachelor of Computer Science graduate or IT related discipline is an advantage. Methodology Skills Sound knowledge of troubleshooting processes and methodology. Must possess team spirit, foster openness. Must have good verbal and written communication skills. May require participation in 24 x 7 on-call rotation. Good communication skills and able to interact with people of different cultures and backgrounds. Solid grasp in customer focus – to earn the respect of Customers by clearly demonstrating that the needs of the Customer have a high priority and reacts positively to their feedback. Good in initiative – frequently takes actions and anticipates opportunities within a prescribed area. Good attitude and responsive behaviour. Expected years of experience: Preferably with working experience in International and multi-cultural environment. Educational Qualifications: Bachelor of Computer Science graduate or IT related discipline. CompTIA A+ Certification (IT technician) in above mentioned platforms would be an advantage. Career/Role development: Vertical and horizontal development within Global IT Service Centres. An array of benefits for you: Hybrid work arrangements to balance in-office collaboration and home flexibility. Annual Leave: 42 days off apart from Public / National Holidays. Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease. In House training programs: professional and technical training certifications. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
Argus is where smart people belong and where they can grow. We answer the challenge of illuminating markets and shaping new futures. What We’re Looking For Argus stands as a trailblazer in the global energy industry, offering unparalleled insights, price indexes, and consulting services trusted by companies across 140 countries and esteemed multilaterals such as the International Energy Agency (IEA). Our data not only fuels physical trade indexing but also serves as benchmarks in financial derivative markets, empowering stakeholders with critical analysis and foresight for strategic planning. In addition to our esteemed reputation in energy, Argus boasts a burgeoning commodities markets consulting and analytics division. Leveraging industry best practices, expert knowledge, and our proprietary data, this division delivers comprehensive market analysis, strategic business insights, evaluation of capital projects, and operational guidance across diverse commodities and geographies. With a client roster that includes global energy giants, leading petrochemical companies, fertilizer producers, clean energy players, metal manufacturers, and governments, we continue to shape the future of commodities trading and strategy. As our Consulting and Analytics Research business experiences unprecedented growth, we are on the lookout for a dynamic Analyst to join our Analytics Research team in Mumbai. In this role, you will provide analysis across a spectrum of commodities in the energy sector, from transition fuels to petrochemicals, biofuels, generation fuels and fertilisers. Seize this opportunity to be at the forefront of innovation and insight in the ever-evolving energy landscape. What Will You Be Doing Market Insight: Develop a detail understanding of global market fundamentals, identifying and analysing emerging trends that shape the landscape of energy and commodities markets. Project Execution: Contribute to the delivery of bespoke consulting projects by working with teams to deliver market study (including supply/ demand analysis & assistance on long-term price forecasting), and strategy studies, for preferably oil products team including crude, refined products & petrochemical commodities. Client Engagements: Participate in client discussions during project executions, assist in developing presentation materials and participate in results presentations. Tool Development: Development of in-house consulting tools and analytics in support of consulting projects. Regulatory Vigilance: Stay abreast of regulatory developments and policy shifts at local, national, and international levels, providing invaluable insights to guide strategic decision-making. Skills And Experience Candidates with minimum of two years' experience in relevant industries such as Refining, or Petrochemicals manufacturing company or a consultant advisor to these industries would be preferred. Engineering graduates/ MBA with engineering background would be highly preferred. Industry Familiarity: Possess familiarity with commodity exchanges and/or relevant sector experience, offering valuable insights into market dynamics. Analytics Excellence: Demonstrate proficiency in analytical skillset and tools such as Microsoft Excel, PowerPoint, and Word, with a willingness to learn and adapt to new tools and technologies. Effective Communication: Exhibit strong communication skills, enabling you to articulate complex concepts and insights with clarity and impact. Craft engaging presentation materials/ reports and present the findings to the clients, if need be, upholding Argus' standards of excellence. Team Collaboration: Leverage your experience in working with teams and tapping into organizational resources to drive collaborative success. Attributes Self-motivated, confident and results driven individual Highly organised to manage own workload and efficiently meet targets Courteous, friendly, and positive Curiosity and Enthusiasm: Display a passion for analysing both traditional and emerging areas across diverse commodities, demonstrating a hunger for knowledge and insight. Continuous Learning Mindset: Embrace the opportunity to acquire new skills and knowledge, exhibiting a proactive approach to personal and professional development. Collaborative Spirit: Thrive in a team environment, seamlessly collaborating with colleagues and drawing upon collective resources to achieve shared objectives. Adaptability and Resilience: Excel in a high-energy, fast-paced environment, adeptly absorbing and analysing information to drive informed decision-making. What’s In It For You Competitive Compensation: Enjoy a rewarding salary package coupled with an enticing company bonus scheme, acknowledging your contributions and incentivizing your continued excellence. Flexibility Redefined: Embrace a hybrid working model that seamlessly blends the best of both worlds—three days in the vibrant office environment and two days of productive work from home, fostering work-life balance and maximizing productivity. Wellness Assurance: Prioritize your health and well-being with comprehensive group healthcare coverage, ensuring peace of mind for you and your loved ones. Time to Recharge: Rejuvenate and recharge with generous annual leave entitlement of 18 days, including additional 8 days of casual leave to unwind and pursue personal interests. Continuous Growth: Embark on a journey of continuous learning and development with extensive internal and external training opportunities, empowering you to stay at the forefront of industry trends and sharpen your skills. Competitive salary Hybrid Working Policy (3 days in Mumbai office/ 2 days WFH once fully inducted) Group healthcare scheme 18 days annual leave 8 days of casual leave Extensive internal and external training Hours This is a full-time position operating under a hybrid model, with three days in the office and two days working remotely. Office hours are Monday through Friday from 09:00 to 18:00, with a one-hour lunch break. Argus is the leading independent provider of market intelligence to the global energy and commodity markets. We offer essential price assessments, news, analytics, consulting services, data science tools and industry conferences to illuminate complex and opaque commodity markets. Headquartered in London with 1,500 staff, Argus is an independent media organisation with 30 offices in the world’s principal commodity trading hubs. Companies, trading firms and governments in 160 countries around the world trust Argus data to make decisions, analyse situations, manage risk, facilitate trading and for long-term planning. Argus prices are used as trusted benchmarks around the world for pricing transportation, commodities and energy. Founded in 1970, Argus remains a privately held UK-registered company owned by employee shareholders and global growth equity firm General Atlantic. Show more Show less
Posted 1 day ago
2.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description Job Title : Senior Style Associate Department : Retail Stores Reports To : Store Manager Role Summary : The Senior Style Associate leads by example, delivering exceptional customer experiences, driving sales, and ensuring operational excellence with a customer-focused mindset and adaptability. Key Responsibilitie s : Customer Focus Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions. Address issues professionally and ensure customer needs are met. Gather customer feedback to improve products and services while addressing any concerns promptly. Sales Mastery Responsible for achieving store sales targets. Drive solution-based sales by understanding customer needs and offering relevant products and services. Focus on selling higher-value products to increase the average transaction value. Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets. Demonstrate negotiation and objection-handling to convert prospects into loyal customers. Flexibility and Change Management Adapt to changing customer needs and share product and customer insight with the team. Demonstrate problem-solving skills to address challenges and manage resistance effectively. Show learning agility by quickly adopting new processes or strategies to improve sales and service. Decision-Making Utilize analytical thinking to make sound operational decisions. Independently manage store operations in the absence of the Store Manager, ensuring smooth functioning. Store Operations Excellence Prevent shrinkage by closely monitoring inventory levels and minimizing discrepancies. Assist the Store manager in managing inventory processes, including replenishment, stock takes, and tracking product turnover. Ensure accurate inventory records and adhere to operational guidelines to maintain efficiency. Follow company policies, work processes, and enforce store standard operating procedures (SOPs). Escalate any identified bottlenecks. Leadership Excellence Take charge of situations requiring immediate attention, including escalated customer issues, and ensure professional resolutions. Lead by example in fostering accountability, goal-driven performance, and ethical practices within the team. Assist in training and mentoring new and existing team members to improve their understanding of products and services. Candidate Requirement : Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail. Must be above 20 years of age and below 35 years of age. Basic computer skills and microsoft office Proven track record of exceeding sales targets consistently Experience in providing exceptional customer service and building strong customer relationships Experience in mentoring team members Experience in handling cash transactions and inventory management Proficient in POS systems and other relevant retail technologies Knowledge of visual merchandising principles Positive and enthusiastic attitude Excellent presentation and grooming standards Flexibility and adaptability to work varied shifts check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> Show more Show less
Posted 1 day ago
17.0 - 20.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Developer Experience is a growing department within the Global Technology division of Bank of America. We drive modernization of technology tools and processes and Operational Excellence work across Global Technology. The organization operates in a very dynamic and fast-paced global business environment. As such, we value versatility, creativity, and innovation provided through individual contributors and teams that come from diverse backgrounds and experiences. We believe in an Agile SDLC environment with a strong focus on technical excellence and continuous process improvement. Job Description* We are seeking a strategic and hands-on Principal Engineer to drive the design, modernization, and delivery of secure enterprise-grade applications at scale. In this role, you will shape architectural decision, introduce modern engineering practices, and influence platform and product teams to build secure, scalable, and observable systems. This is a high-impact technical leadership role for a proven engineer passionate about cloud-native architecture, developer experience, and responsible innovation. Responsibilities* Lead architecture, design and development of modern, distributed applications using modern tech stack, frameworks, and cloud-native patterns. Provide hands-on leadership in designing system components, APIs, and integration patterns, ensuring high performance, security, and maintainability. Define and enforce architectural standards, reusable patterns, coding practices and technical governance across engineering teams. Guide the modernization of legacy systems into modern architectures, optimizing for resilience, observability, and scalability. Integrate secure-by-design principles across SDLC through threat modeling, DevSecOps practices, and zero-trust design. Drive engineering effectiveness by enhancing observability, developer metrics and promoting runtime resiliency. Champion the responsible adoption of Generative AI tools to improve development productivity, code quality and automation. Collaborate with product owners, platform teams, and stakeholders to align application design with business goals. Champion DevSecOps, API-first design, and test automation to ensure high-quality and secure software delivery. Evaluate and introduce new tools, frameworks, and design patterns that improve engineering efficiency and platform consistency. Mentor and guide engineers through design reviews, performance tuning and technical deep dives. Requirements* Education* Graduation / Post Graduation : BE/B.Tech/MCA Certifications If Any: NA Experience Range* 17 to 20 Years Foundational Skills* Proven expertise in architecting large-scale distributed system with a strong focus on Java-based cloud-native applications using Spring Boot, Spring Cloud and API-first design; experience defining reference architectures, reusable patterns, and modernization blueprints. Deep hands-on experience with container orchestration platforms like Kubernetes/OpenShift including service mesh, autoscaling, observability and cost-aware architecture. In-depth knowledge of relational and NoSQL data platforms (e.g.: Oracle, PostgreSQL, MongoDB, Redis) including data modeling for microservices, transaction patterns, distributed consistency, caching strategies, and query performance optimization. Expertise in CI/CD pipelines, GitOps and DevSecOps practices for secure, automated application delivery; strong understanding of API lifecycle, runtime resiliency, and multi-environment release strategies. Strong grasp of threat modeling, secure architecture principles, and zero-trust application design with experience in integrating security throughout the software development lifecycle. Demonstrated experience using GenAI tools (e.g.: GitHub Copilot) to enhance the software development lifecycles – prompt engineering for code generation, automated test creation, refactoring, and architectural validation – with a responsible use, prompt design and maximizing engineering efficiency. Desired Skills* Experience modernizing legacy applications to modern cloud native architectures [e.g.: Microservices, Event-Driven etc.] Experience with big data platforms or architectures supporting real-time or large-scale transactional systems would be a big plus. Exposure to AI/ML workflows, including integration with ML APIs, and orchestration of AI-powered features. Demonstrated ability to explore emerging technologies like platform engineering, internal developer tooling and AI-augmented architecture. Work Timings* 11:30 AM to 8:30 PM IST Job Location* Mumbai, Chennai, Hyderabad Show more Show less
Posted 1 day ago
5.0 - 7.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor of Instructional Design Travel Percentage 0% About The Team This will be a part of Learning & Development team. Our team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge and a desire to excel in the financial world. What You Will Be Doing Conducts and analyzes training needs assessments following conventional instructional design methodologies Interviews business owners, business analysts, system developers and other functional and technical personnel as part of the needs assessment Develops a solid understanding of FIS products to complete task analysis and determine training requirements Determines and documents appropriate instructional strategy and project scope based on a completed needs assessment Reviews and accurately interprets technical documentation including use case scenarios, functional specifications, system specifications and technical specifications as they pertain to course development Designs effective instructional materials, interactions, simulations and assessments to support the required instructional strategy Interacts with product managers, subject-matter experts, application development teams, business analysts, management and others as needed to determine scope of a project and to ensure accuracy and timely delivery of training programs Uses state of the art tools and technologies for development, maintenance, production and distribution of multi-media training materials / web-based training content Follows best practices in technical development to ensure a consistent development process Follows best practices in project management to develop and track project schedules using a consistent project management methodology Creates technical specifications for projects using approved templates and processes Writes, executes and analyzes usability studies and test plans related to course materials, E-learning strategies and learning management systems/client training portals Designs and develops criterion-based training assessments Assesses feedback from learners to evaluate and improve effectiveness of training Responsible for management, coordination and troubleshooting of all aspects of client learning management systems/client training portals and training related websites, i.e., intranet, extranet, including communication with internal and external users Markets training courses and services to clients. Other related duties assigned as needed As a designated lead for a suite of products, develops effective relationships with product managers and development teams to stay informed of product development strategies across multiple products to identify activities that impact training Manages concurrent multiple projects for multiple product areas (5 plus) Manages and completes custom training development projects. Provides project status reports to training department management and stakeholders. As a member of a team, supports all aspects of client learning management systems/client training portals, and training related websites, i.e., intranet, extranet; supports all aspects of client learning management system implementation projects for other business units High level of skill using development tools and technologies; may act as a mentor to less experienced peers Works under minimal supervision on complex projects and may assist less experienced peers Is an active team member; understands corporate direction and works to support it. Shares ideas, suggests process improvements, contributes to development of department standards and workflows, and researches and reports on new trends and technologies. Wide latitude for independent judgment. What You Bring 5-7years of experience in instructional design, course development, technical communications, or a related field Thorough knowledge of instructional design principles and methodology Understanding of adult education concepts Basic understanding of banking and financial services industries Knowledge of information design and mapping concepts Research and analysis skills; analytical, problem solving skills Technical aptitude Web design and development skills Skill in preparation of course material for all training modalities (written manuals, online content, etc.) Skill in designing and developing simulation-based/web-based training including storyboarding, scripting, editing Skill in developing training assessments that effectively measure learner comprehension Skill in production and quality control using approved templates, processes and corporate standards Project management skills including scope definition, risk assessment, estimating and reporting; ability to prioritize and complete tasks; strong time management skills Written and verbal communication skills including editing course content for correct punctuation, syntax and grammar Creativity and an aptitude for graphic and visual design appropriate to the business environment and training audience Proficient with authoring, design and development tools and technology, as well as programming languages and applications related to training development Ability to objectively evaluate course content /feedback and to make improvements based on results Ability to establish and maintain effective, professional working relationships with employees and clients including negotiation skills Team skills including the ability to establish and maintain effective working relationships with all levels within the organization, internally and externally Flexibility, versatility, dependability Bachelor’s degree in instructional design, technical writing or web design and development or the equivalent combination of education, training, or work experience What We Offer You A competitive salary with attractive benefits including private medical and dental coverage insurance A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A modern work environment and a dedicated and motivated team A broad range of professional education and personal development opportunities A work environment built on collaboration and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Job Summary We are seeking a highly skilled Sr. Developer with 5 to 8 years of experience in Embedded C MATLAB and C++. The ideal candidate will have a strong background in software development and a passion for the automotive industry. This hybrid role offers the flexibility of working both remotely and on-site with no travel required. Responsibilities Develop and maintain software applications using Embedded C MATLAB and C++. Collaborate with cross-functional teams to design and implement software solutions. Conduct code reviews to ensure code quality and adherence to coding standards. Troubleshoot and debug software issues to ensure smooth operation of applications. Provide technical guidance and support to junior developers. Participate in the full software development lifecycle from requirements gathering to deployment. Ensure software solutions meet performance scalability and reliability requirements. Stay updated with the latest industry trends and technologies to incorporate best practices. Work closely with stakeholders to understand project requirements and deliver solutions that meet business needs. Create and maintain technical documentation for software applications. Perform unit testing and integration testing to ensure software functionality. Optimize software performance and memory usage. Contribute to continuous improvement initiatives to enhance software development processes. Qualifications Must have strong experience in Embedded C MATLAB and C++. Should have a minimum of 5 years of experience in software development. Nice to have experience in the automotive industry. Must possess excellent problem-solving and debugging skills. Should have the ability to work collaboratively in a team environment. Must have strong communication and interpersonal skills. Should be able to adapt to a hybrid work model. Must be detail-oriented and able to manage multiple tasks effectively. Should have a proactive approach to learning new technologies. Must be able to work independently with minimal supervision. Should have experience with version control systems like Git. Must be familiar with software development methodologies such as Agile. Should have a strong understanding of software development best practices. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Associate Job Description & Summary At PwC, our people in sustainability focus on integrating environmental, social, economic, and governance considerations into business strategies and operations. They provide guidance and support to organisations by managing sustainability risks, identifying opportunities, and driving positive social and environmental impact. In climate and energy at PwC, you will focus on providing consulting services related to climate change mitigation and adaptation, as well as energy efficiency and renewable energy solutions. You will analyse client needs, develop strategies to reduce greenhouse gas emissions, and offer guidance and support to help clients transition to a low-carbon economy. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: In PwC, we have realized that sustainability-led transformation requires multiple competencies to collaborate to drive value for organizations. In our efforts to streamline collaboration, PwC has launched ESG Platform that brings multiple sustainability-led competencies together - from Strategy to Reporting, and from Deals to Governance Responsibilities: We are exploring to hire Associate & Senior associate for ‘Sustainability Strategy & Transformation’ practice, with core specialization in : Sound understanding of GHG accounting (scope 1, 2, 3), decarbonization technologies, circular business models, and carbon markets, Practical experience in leading and delivering GHG reductions, A strong technical background in de-carbonization/ netzero strategy in TMT/ Auto/ Industrials/ Consumer products, Experience of leading teams, Relationships in sustainability eco-system, and Ambition and drive to become a leader in this space Mandatory skill sets: Net-Zero, ESG, Sustainability reporting, GHG accounting, Consulting background Preferred skill sets: · Good communication skills & executive presence · Good analytical and problem solving skills · Team building & people skills · Business Development · Sales · Client Management Years of experience required : Experience: 2 y ears Education qualification: B.tech + MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Climate Change Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Carbon Accounting, Carbon Footprint, Carbon Offsets, Carbon Pricing and Trading, Carbon Taxes and Incentives, Climate Change Adaptation Program Design, Climate Change Impacts and Risks, Climate Change Scenarios, Climate Finance, Climate Policy, Climate Reporting, Communication, Emission Trading, Emotional Regulation, Empathy, Energy Efficiency, Energy Policy and Regulation, Energy Transition, Energy Transition Financing and Investment, Inclusion, Intellectual Curiosity, Internal Carbon Pricing {+ 5 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date Show more Show less
Posted 1 day ago
2.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description Job Title : Senior Style Associate Department : Retail Stores Reports To : Store Manager Role Summary : The Senior Style Associate leads by example, delivering exceptional customer experiences, driving sales, and ensuring operational excellence with a customer-focused mindset and adaptability. Key Responsibilitie s : Customer Focus Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions. Address issues professionally and ensure customer needs are met. Gather customer feedback to improve products and services while addressing any concerns promptly. Sales Mastery Responsible for achieving store sales targets. Drive solution-based sales by understanding customer needs and offering relevant products and services. Focus on selling higher-value products to increase the average transaction value. Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets. Demonstrate negotiation and objection-handling to convert prospects into loyal customers. Flexibility and Change Management Adapt to changing customer needs and share product and customer insight with the team. Demonstrate problem-solving skills to address challenges and manage resistance effectively. Show learning agility by quickly adopting new processes or strategies to improve sales and service. Decision-Making Utilize analytical thinking to make sound operational decisions. Independently manage store operations in the absence of the Store Manager, ensuring smooth functioning. Store Operations Excellence Prevent shrinkage by closely monitoring inventory levels and minimizing discrepancies. Assist the Store manager in managing inventory processes, including replenishment, stock takes, and tracking product turnover. Ensure accurate inventory records and adhere to operational guidelines to maintain efficiency. Follow company policies, work processes, and enforce store standard operating procedures (SOPs). Escalate any identified bottlenecks. Leadership Excellence Take charge of situations requiring immediate attention, including escalated customer issues, and ensure professional resolutions. Lead by example in fostering accountability, goal-driven performance, and ethical practices within the team. Assist in training and mentoring new and existing team members to improve their understanding of products and services. Candidate Requirement : Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail. Must be above 20 years of age and below 35 years of age. Basic computer skills and microsoft office Proven track record of exceeding sales targets consistently Experience in providing exceptional customer service and building strong customer relationships Experience in mentoring team members Experience in handling cash transactions and inventory management Proficient in POS systems and other relevant retail technologies Knowledge of visual merchandising principles Positive and enthusiastic attitude Excellent presentation and grooming standards Flexibility and adaptability to work varied shifts check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> Show more Show less
Posted 1 day ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Location: Noida, Uttar Pradesh, India Posted Date: 05/06/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary As part of the global corporate marketing team, the communications associate will assist with internal and external communications while ensuring accuracy and timeliness. The communications associate will work with content across multiple platforms in support of business development, brand building, and employee communications. Responsibilities Support the creation of external and internal communications such as press releases, blog posts, case studies, announcements, and other content to promote the iQor brand and messaging to stakeholders. Apply SEO best practices. Coordinate with other departments to create new materials and opportunities for marketing. Work closely with internal stakeholders to ensure alignment and consistency in messaging, corporate branding, style, and guidelines. Participate as a valuable member of the global marketing team in the development of digital communications content, such as videos, gifs, digital signage, infographics, emails, newsletters, and more. Assist with content workflows and publication through various platforms, such as WordPress, SharePoint, Wrike, Writer, Frase, Semrush, and other digital tools. Draft messaging, PowerPoint presentations, talking points, FAQs, and other communications. Perform administrative and other duties as assigned. Skills Requirements Expert command of the English language, grammar, spelling, and punctuation. Flexibility crafting compelling content in a variety of formats, such as blogs, case studies, podcasts, social media, video scripts, newsletters, emails, interviews, etc. Excellent researching and interviewing skills. Experience with project collaboration technology (e.g., Wrike). Ability to use Microsoft Office, WordPress, and other digital tools. Positive and collaborative self-starter with excellent organization and prioritization skills. Strong attention to detail with the ability to meet deadlines in a fast-paced, high output environment. Flexibility to jump from one project to the next as priorities shift. Candidates will be asked to write a 1,000-word position piece on a relevant topic in addition to providing a portfolio of work (if available). Education Requirements Bachelor’s degree required. Degree in communications, marketing, English, or social sciences preferred. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. iQor.com Show more Show less
Posted 1 day ago
8.0 - 12.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Description: About us* At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services* Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Balance Sheet Management (BSM) is a division within the CFO group responsible for providing executive management with accurate and timely forecasts of the balance sheet and net interest income (NII). Another critical function is the measurement and analysis of Interest Rate Risk (IRR) using various methods. This information provides the framework that allows the company to position its balance sheet consistent with its risk appetite and expectations for changes in interest rates. BSM maintains close partnerships with various groups across the enterprise, providing key input to critical processes and strategic decisions. These partnerships focus on the following: (1) balance sheet composition and interest rate risk strategy, (2) strategic planning for the company’s three-year outlook with Corporate Planning and Finance, (3) setting the right strategy to accurately measure the profitability of assets and liabilities to ensure efficient usage of the balance sheet, (4) stress testing the balance sheet under adverse economic scenarios, (5) producing the balance sheet and NII forecast and, (6) Reporting Interest Rate Risk in the Banking Book “IRRBB” and Credit Spread Risk in the Banking Book “CSRBB” to fulfill the requirements of entities across EMEA, APAC and LATAM. Job Description* This role within the International Balance Sheet Management team in GBS India will be responsible for supporting the regional teams in London, Dublin and Hong Kong is successful delivery of IRRBB reporting to fulfill all regulatory/internal needs of EMEA, APAC and AMRS entities. Responsibilities* Prepare key IRRBB and CSRBB reports spanning multiple entities and regions. Provide analytical commentary and communicate IRRBB and CSRBB results. Assist with execution of additional routines including report building, testing and implementation of new reporting requirements. Partner with teams across the globe to deliver efficient, well controlled, and timely reporting to satisfy internal and external stakeholders and associated business requirements. Be a strong communicator when presenting results, and escalating issues. Work with technology teams to resolve data issues or in implementation of new system capabilities. Continuous improvement of existing processes and workflows, identifying where emerging technology can help reduce process time and increase controls. Requirements* Education* CA/MBA Certifications If Any NA Experience Range* 8 to 12 years Foundational skills* Strong understanding of the balance sheet and income statement, preferably in a banking setting Experience and exposure to banking products. Knowledge of basic interest rate risk principles Proven track record of clear and concise verbal and written communication, comfortable escalating issues to management Intellectual curiosity, regularly asking questions to enable rapid learning of a complex topic. Self-starter with ability to be proactive and well organized. Flexibility in joining meetings during EMEA and APAC time zone hours. Strong Excel skills Strong attention to detail Prior experience working in accounting or financial services Analytical abilities/financial acumen/problem solving skills Strong control mindset including ability to identify risks and build and maintain associated controls Working knowledge of SQL and advanced Excel skills: We leverage data warehouses which require working knowledge of SQL and working with large amounts of data in excel. Ideal candidate is expected to use advanced excel functions and create executive level summary reports. Ability to manage multiple priorities in a time-sensitive environment Desired Skills Prior experience with SAP eLedger (EPM, BEx) Natural desire to understand intricate processes while seeing the big picture Good business partnering skills Experience improving and automating manual processes Experience analyzing fixed income securities and interest rate derivatives Technical Business Analyst skills (SQL, VBA, Tableau, Alteryx, Python will be advantageous) CFA (or pursuing CFA), or CPA a plus Work Timings* 12:30 PM to 9:30 PM Job Location* Mumbai/Gurugram Show more Show less
Posted 1 day ago
2.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Location: Noida, Uttar Pradesh, India Posted Date: 06/05/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary We are searching for polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements At least 2 years of customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate. Must have the ability to work independently and a in team environment. Experience in a production environment. Problem solving skills. Ability to maintain accuracy and production standards. Physical attendance is key to success and necessary to meet objectives. You have the flexibility to work any shift, including nights and especially weekends. Experience in a production environment. Problem solving skills. Ability to maintain accuracy and production standards. Physical attendance is key to success and necessary to meet objectives. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less
Posted 1 day ago
30.0 years
0 Lacs
Vadodara, Gujarat, India
On-site
Who We Are Magnit is the future of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe. About the Role : The Specialist role, within the Program Support Operations team, plays an important role in partnering with our Client Services team to provide high caliber operational support that keep our client programs functioning on a day to day basis. Each member of the team will support a variety of critical functions for our client programs including: facilitation of the onboarding and offboarding process for contingent workers, report generation for both internal and external stakeholders, customer service for external inquiries, and more. The Program Support Operations team within Magnit offers a unique opportunity for team members to apply their interest in delivering top notch client support, while applying principles of operational excellence to ensure the support provided is also consistent, efficient, and scalable for future company growth. What you’ll do: Facilitate the onboarding, extensions, and offboarding processes for contingent workers, including securing contingent worker employment documentation and facilitating the background check process. Provide support as needed to contingent workers, our staffing supplier partners, and client managers. This includes responding to inquiries, basic issue resolution, and securing timecard submittals and approvals Prepare, review, and deliver a variety of reports for both internal and external stakeholders. Partner with the Program Support Operations leadership and internal Magnit Client Services team to maintain Standard Operating Procedure (SOP) documentation in a way that ensures processes are documented for both personal use and cross coverage as needed Act as a partner to Client Services team by actively participating in check-in discussions to further develop understanding on how to best provide the level of support required by the client. Develop proficiency within the respective client Vendor Management System (VMS) that includes updating and maintaining data to ensure accurate records are maintained such as worker extensions, pay/ bill rate adjustments, cost center updates, etc. Consistently evaluate regular processes for opportunities to implement efficiencies, which will reduce time spent and ensure adequate controls are in place to support future growth, accuracy, and sustainability. Manage client related processes to ensure client SLAs and internal department SLAs/ deadlines are consistently met Act as an initial point of contact with contingent workers to address issues and refer/ escalate to the appropriate contact/ department within the Magnit organization as needed Support department wide initiatives, projects, or ad hoc client needs as requested. Minimum Qualifications Bachelor’s degree must. Strong administrative, organization and customer service skills. Excellent written and verbal communication skills. Ability to work independently, drive process improvements, and simultaneously manage multiple priorities and deadlines. Proficiency in MS Office (Outlook, Excel, Word). What Magnit Will Offer You At Magnit, you’ll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You will work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails! Magnit will offer you a competitive PTO and benefits package, including medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more! Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community! If this role isn’t for you Stay in touch, we will let you know when we have new positions on the team. To see a complete list of our open career opportunities please visit. https://magnitglobal.com/us/en/company/careers.html To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion. As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all. By applying to this role, you consent to Magnit safely storing and managing your personal data. Please read this link to learn more. https://magnitglobal.com/us/en/privacy-notice.html Show more Show less
Posted 1 day ago
0 years
0 Lacs
Vadodara, Gujarat, India
On-site
Company Description Studio 403 specializes in Branding & Strategy, Social Media & Performance Marketing, Content Creation & Shoots, and Web Solutions to deliver impactful solutions that are both creative and effective. Backed by research and data, we build brands, create engaging content, and implement marketing strategies that deliver impressive results. At Studio 403, strategy and creativity go hand in hand, cutting through the noise with sharp execution and measurable outcomes. Role Description This is a full-time hybrid role for a Social Media Intern, located in Vadodara with some work-from-home flexibility. The Social Media Intern will be responsible for developing and implementing social media strategies, creating content, monitoring social media platforms, and analyzing performance metrics. This role entails collaboration with the marketing team to enhance brand presence on social media and contribute to digital marketing campaigns. Qualifications Social Media Marketing and Social Media Content Creation skills Strong Communication skills Ability to work independently and in a team environment Experience in creative content development is a plus Pursuing or completed a degree in Marketing, Communications, or a related field Basic understanding of Canva Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
Delhi, India
Remote
JOB_POSTING-3-71432-2 Job Description Role Title : AVP, Analytics - PayPal (L 10) Company Overview Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview Our analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth Role Summary/Purpose AVP , Analytics – PayPal role is a part of India Analytics Hub (IAH). Our Analytics team comprises of data analysts who focus on improving customer/product/digital/ journey experience and growth by providing full stack descriptive to prescriptive analytics via cutting edge technologies to support business objectives. The role will include providing strategic and scalable solutions for PayPal client, collaborating with US Analytics and IAH teams to identify opportunities and execute them , mentor and/or lead the team on technical and domain aspects while managing deliverables . The model candidate must be a thought leader, hands on problem solver and deliver actionable insights for the business. This position is remote, where you have the option to work from home. “This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility.” Key Responsibilities Lead analytic projects/programs from scoping to delivery and solve business problems through basic to advanced analytics/data science streams, as applicable Identify and execute analytic process improvement opportunities from data to insights and in line with business priorities Support strategic initiatives and analytic solutions building from planning to execution, as assigned time to time Establish a strong partnership with stakeholders through consistent delivery, transparency and problem solving mindset Mentor junior team members on technical and functional skills and guide them build progressive thinking towards fulfilling their career objectives and assist hiring for the team (as required) Required Skills/Knowledge BS or MS in Statistics, Economics, Mathematics, or another quantitative field with 5+ years of hands-on Analytics experience (Distance learning not valid) or in lieu of a degree with 7+ years of relevant hands-on analytics experience 5+ years of hands on Experience in SQL or SAS with ability to leverage advanced algorithms and be efficient in handling complex / large data 3+ Years of Experience in project management with Ability to independently formulate objectives , lay out key milestones , deliver with high accuracy 2+ years of Experience in managing People ; Coordinates work , supervises & evaluates performance, ensures employees are trained Ability to see a business process as a synergy of multiple functions & create / connect KPIs Excellent oral and written communication skills with ability to collaborate ,articulate and present solutions cutting across functional teams in a simple yet compelling manner Desired Skills/Knowledge Identify opportunities to deploy existing analytics solutions at scale and reduce time to market Knowledge of latest tools and techniques with ability to build proof of concepts Negotiate complex matters amidst conflicting sources of information and diverse opinions in alignment with Synchrony’s Core values and Culture Eligibility Criteria: BS or MS in Statistics, Economics, Mathematics, or another quantitative field with 5+ years of hands-on Analytics experience (Distance learning not valid) or in lieu of a degree with 7+ years of relevant hands-on analytics experience Work Timings : 2 Pm to 11 Pm IST Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal/LPP) L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L08+ Employees can apply Grade/Level: 10 Job Family Group Data Analytics Show more Show less
Posted 1 day ago
8.0 years
0 Lacs
Delhi, India
On-site
JOB_POSTING-3-71440-3 Job Description Role Title : AVP, Campaign Operations Manager (L11) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by Ambition Box Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: The Performance Marketing Team is the engine behind business growth as it handles the majority of marketing activities. This includes targeting the right audience through campaigns, distributing content via channel marketing, conducting a thorough analysis of campaign launches and budgets, and also ensuring compliance via surveillance and governance all to maximize results and maintain a competitive edge. Together this team drives ROI and elevates Synchrony's brand presence in a dynamic market. Role Summary/Purpose: As AVP, Campaign Operations you will be an integral member of the Growth marketing within Synchrony Financial, India. In this role, you will work closely with internal team and stakeholders to lead the evolution of our campaign operations with a focus on personalized, end-to-end consumer journeys, enabled by data, automation and Gen AI. You will serve as a transformation agent, working cross-functionally to embed a consumer first mindset into the fabric of our marketing operations. Key Responsibilities Campaign Process Discovery :- Explore and analyze existing campaign methodology and processes to identify the opportunities and gaps for the transformation Journey Planning through Collaboration :- Engage with team members, stakeholders to understand real-world challenges and co-create journey based strategies tailored to business objectives. Lead campaign transformation :- Design and implement digitally-enabled, consumer first campaign operations that drive personalized engagement across channels Journey design and execution :- Develop and manage consumer journeys in marketing platforms and Customer Data Platforms (CDPs), ensuring responsiveness and relevance in real time Cross functional collaboration :- Partner with other MarTech teams (eg:-core CDP, Audience management), Marketing Cloud and Digital product teams to align strategy and integrate personalization into journeys Scalable Frameworks :-Create templates and strategic playbooks for identification, targeting, segmentation and orchestration of journey to ensure transformation with success Innovation and Best Practices :- Drive digital transformation by embedding modern campaign methodologies and personalization best practices into operational workflows Team enablement :- Mentor and upskill team members on journey-based thinking, platform usage and consumer centric execution Required Skills/Knowledge 8+ years of experience in digital marketing, campaign operations with consumer journey design – preferably within financial services. Strong background in Consumer journey design, personalization and omnichannel campaign delivery Proficiency with Customer Data Platforms (eg:- Blueconic, Adobe experience Platform, Salesforce, SAS CI 360) Working knowledge on SAS or SQL Understanding of quality management practices in marketing operations, including process governance and continuous improvement. Hands on experience with marketing automation platforms and real-time journey orchestration tools. Solid interpersonal skills at all organizational levels, including the ability to communicate effectively and influence others in the business Desired Skills/Knowledge Working knowledge of Gen AI application in marketing operations, consumer insight generation Experience driving change and implementing new frameworks or technologies within complex marketing ecosystems. Strong project management and analytical skills with a focus on measurable business impact Creative thinker with the ability to reimagine existing processes Experience with statistical analytics languages and platforms is a plus i.e., Python, Hadoop etc Eligibility Criteria Bachelor's Degree with 8+ years of IT experience or, in lieu of a degree, minimum of 10+ years of Marketing experience in financial domain Work Timings: 2 PM to 11 PM IST For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal, LPP) L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L09+ Employees can apply Level / Grade : 11 Job Family Group Marketing Show more Show less
Posted 1 day ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Location: Noida, Uttar Pradesh, India Posted Date: 06/11/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. Must have ability to work independently and in a team environment. Problem solving skills. Ability to maintain accuracy and production standards. Predictable and consistent attendance is an essential function of this position. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less
Posted 1 day ago
10.0 years
0 Lacs
Delhi, India
On-site
Job Description Middle Office, as part of Corporate and Investment Banking Operations, offers an exciting opportunity to support a diverse array of external and internal businesses. This role provides exceptional operational processing capabilities across all asset classes. The Regulatory Controls Team plays a crucial role in the comprehensive implementation of Regulatory Trade Reporting within the Equities Operations Group, ensuring compliance and efficiency in operations. As a Vice President in the Regulatory Controls Team within Middle Office, you will be responsible for the full end-to-end implementation of Regulatory Trade Reporting in the Equities Operations Group. You will lead remediation initiatives, manage regulatory queries, and represent the team in senior control forums, providing an opportunity to enhance your leadership and analytical skills in a dynamic environment. Job Responsibilities Monitoring existing controls and implementing new controls across various regulations (CFTC, MIFID, EMIR, HKMA, ASIC etc.) for EDG, Prime, and Cash Equities business. Leading remediation initiatives in partnership with the technology team to address reporting data quality issues. Governing and monitoring key regulatory metrics. Improving reporting quality through various completeness and accuracy checks via centrally coordinated controls testing activities. Managing external regulator and internal compliance queries, reviews, and testing. Representing on Senior Control Forums. Escalating issues and errors. Reviewing and signing off on attestations. Analyzing requirements, testing, and conducting post-go-live checks for new regulations, changes to existing regulations, strategic system transformation, migrations, and NBIAs. Managing vendor relationships. Planning budget allocations. Required Qualifications, Skills And Capabilities Previous experience in the Financial Services industry with strong understanding of Equity Derivatives products Strong understanding of Dodd Frank CFTC Trade Reporting and EMIR Trade Reporting Excellent Business Analysis skills to drill down the complex Regulatory Reporting requirements for multiple jurisdictions Excellent problem solving skills in order to identify, understand and address operational and technical issues Strong product knowledge; thorough understanding of the end to end transaction cycle for derivative products CA/ MBA/graduate with 10 years’ experience in operations. Familiarity with a global bank's process & operational environment including management and external reporting is a must. Strong business knowledge i.e. Investment Banking, including OTC product, process and system knowledge. Skilled in identifying talent, recruiting, coaching, mentoring, and developing team members Skilled in MS office applications including Outlook, PowerPoint, Excel, Word, Access and Project Flexibility for travel to region ( APAC / EMEA / Americas) for period of 2-3 months within short notice in case of business requirements. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Location: Noida, Uttar Pradesh, India Posted Date: 05/27/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. Must have ability to work independently and in a team environment. Problem solving skills. Ability to maintain accuracy and production standards. Predictable and consistent attendance is an essential function of this position. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less
Posted 1 day ago
2.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Location: Noida, Uttar Pradesh, India Posted Date: 05/30/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary We are searching for polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements At least 2 years of customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate. Must have the ability to work independently and a in team environment. Experience in a production environment. Problem solving skills. Ability to maintain accuracy and production standards. Physical attendance is key to success and necessary to meet objectives. You have the flexibility to work any shift, including nights and especially weekends. Experience in a production environment. Problem solving skills. Ability to maintain accuracy and production standards. Physical attendance is key to success and necessary to meet objectives. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less
Posted 1 day ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Location: Noida, Uttar Pradesh, India Posted Date: 06/04/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. Must have ability to work independently and in a team environment. Problem solving skills. Ability to maintain accuracy and production standards. Predictable and consistent attendance is an essential function of this position. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less
Posted 1 day ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Location: Noida, Uttar Pradesh, India Posted Date: 04/29/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. Must have ability to work independently and in a team environment. Problem solving skills. Ability to maintain accuracy and production standards. Predictable and consistent attendance is an essential function of this position. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less
Posted 1 day ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Location: Noida, Uttar Pradesh, India Posted Date: 02/17/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. Must have ability to work independently and in a team environment. Problem solving skills. Ability to maintain accuracy and production standards. Predictable and consistent attendance is an essential function of this position. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less
Posted 1 day ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Location: Noida, Uttar Pradesh, India Posted Date: 05/30/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. Must have ability to work independently and in a team environment. Problem solving skills. Ability to maintain accuracy and production standards. Predictable and consistent attendance is an essential function of this position. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less
Posted 1 day ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Location: Noida, Uttar Pradesh, India Posted Date: 06/17/2025 We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started! Job Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. Responsibilities Answer inbound calls and greet customers with energy and enthusiasm. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and other call center team members based on trust and reliability. Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. Meet department productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues. Communicate and follow instructions for one call customer resolution. Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. Take an active role in educating customers about our clients products and services. Skills Requirements Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. Must have ability to work independently and in a team environment. Problem solving skills. Ability to maintain accuracy and production standards. Predictable and consistent attendance is an essential function of this position. You have the flexibility to work any shift, including nights and especially weekends. Education Requirements High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required. Physical Requirements Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time. Consistent attendance is an essential function of the job. iQor.com Show more Show less
Posted 1 day ago
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The job market in India is evolving, with more and more companies recognizing the benefits of offering flexibility to their employees. Flexibility jobs allow individuals to work on their terms, whether it's through remote work, flexible hours, or part-time opportunities. This article aims to provide job seekers with insights into the flexibility job market in India.
These cities are known for their thriving job markets and actively hire professionals for flexibility roles.
The average salary range for flexibility professionals in India varies based on experience and skill level. Entry-level professionals can expect to earn between INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10 lakhs per annum.
A typical career progression in the flexibility job market in India may involve starting as a Junior Associate, moving up to a Senior Associate, and then progressing to roles like Team Lead or Manager.
In addition to flexibility, professionals in this field are often expected to have skills such as time management, communication, problem-solving, and adaptability.
As you explore flexibility jobs in India, remember to showcase your adaptability, time management skills, and ability to work independently. Prepare for interviews by practicing common questions and demonstrating your willingness to learn and grow in a flexible work environment. With the right skills and mindset, you can succeed in the evolving job market in India. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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