Financial Services Account Associate Senior (Transfer Agency)

The position available is a full-time role at FIS, a leading fintech company. FIS plays a crucial role in the global market and is committed to driving the world of fintech forward. The company values inclusivity and diversity, with colleagues who collaborate and celebrate together. If you are looking to make a difference in the world of fintech, FIS invites you to join their team. The Transfer Agency division at FIS is responsible for Transaction Operations, Processing, and associated functions related to mutual funds for various clients. The team provides services to clients through different channels such as Transaction processing and Chat support. The customer support services encompass activities like Accounts set up, Shareholder data maintenance, and overall record-keeping. As a part of the FIS TA Dealer Services team, your responsibilities will include providing telephone support for intermediary back offices and mutual fund clients, processing and quality control of dealer and shareholder transactions, daily review and resolution of NSCC reject activity, performing 22c-2 frequent trade monitoring, supporting various dealer portals, daily reconciliation activities, reviewing daily fund gain/loss activity, assisting in maintaining departmental policies and procedures, and handling additional senior associate level duties and project work as per business requirements. The ideal candidate for this role would have at least 3 years of experience in Mutual fund and transfer agency processes, be willing to work in night shifts for 5 days a week in a hybrid model, possess excellent communication and interpersonal skills, demonstrate a strong customer focus, have the ability to effectively communicate complex concepts, showcase problem-solving and analytical skills, be proficient in Microsoft Word, Excel, and PowerPoint, and have the capability to handle various short and long-term assignments outside of day-to-day functions. At FIS, you will find a career that goes beyond just a job. It's an opportunity to contribute to shaping the future of fintech. The company offers a voice in the future of fintech, continuous learning and development opportunities, a collaborative work environment, chances to give back, competitive salary, and benefits. FIS is dedicated to safeguarding the privacy and security of all personal information processed to provide services to clients. The company follows a direct sourcing model for recruitment, with a small portion of hiring through recruitment agencies. FIS does not accept resumes from agencies not on the preferred supplier list and is not liable for related fees for resumes submitted through any channel. Join FIS and be a part of the exciting journey to revolutionize the world of fintech!,