Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0% Job Description: Risk Management is a crucial department in FIS which is responsible for Control assessment, SSAE 16 assessment, Vendor due diligence and Risk assessment. About the Team: Our team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge, and a desire to excel in the financial world. What You Will Be Doing: Performing Vendor Risk Assessment & Reviews for Internal and External client vendors as per ISO 27001, PCI DSS, HIPPA, RBI, GLBA etc. Develop utilizing key control objectives and principles from the Federal Financial Institutions Examination Council (FFIEC), the Gramm-Leach-Bliley Act (GLBA), the Federal Trade Commission (FTC), the Health Information Portability and Accountability Act (HIPAA), and other relevant requirements. Performing the Control Testing as per Data Security Standard for APAC & AUS Business. Support the various requirements towards compliance for ISO 27001 and other second party audits. In co-ordination with Internal Audit guidelines, conduct routine audit checks to verify the compliance to the RISC Policy and Procedures. Prepare audit reports and work paper with the process owners to close the findings. Designed to manage and mitigate operational and reputational risk associated with third party provider services. Key elements of the Process include: due diligence reviews, service provider selection, contract establishment and ongoing monitoring practices related to third party relationships and adequate risk assessment activities at all stages of the lifecycle. Performing the Pre-SSAE 16 review for the International Products and Business as per client requirement. What you bring: B Tech or Technical Graduates can apply The candidate must have 3-6 years of experience for desired position. Ability to create new controls as per need and not dependent on existing controls. Governance, Risk Management, Compliance, Internal Audit, Vendor Management, Analysis of loss data. Must have worked or having theoretical knowledge on Risk Assessment. Must have a broad knowledge of technology and Information Security technology and methodologies particularly including for example, SSAE 16, ISO 27001, PCI DSS. ISO 27001, PCI DSS, HIPPA, RBI, GLBA etc. Self-driven who can take initiative to get things done on their own without waiting to be told. Good communication and writing skills A team player and ability to lead team. Project and assignment management. What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities – FIS is your final career step! A competitive salary and benefits. A variety of career development tools, resources and opportunities With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Engineering Travel Percentage : 0% Mainframe Developer (Banking Domain) Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team This team is a part of Advanced professional team. Highly skilled with extensive proficiency. Develops large and/or complex solutions that require analysis and research. Works on multiple projects as a project leader or frequently as the subject matter expert. Works on projects/issues of medium to high complexity that require demonstrated knowledge across multiple technical areas and business segments. What you will be doing Provides application software development services typically in a defined project. Develops program logic for new applications or analyzes and modifies logic in existing applications. Codes, tests, debugs, documents, implements and maintains software applications. Maintains, tests and integrates application components. Makes recommendations towards the development of new code or reuse of existing code Ensures system improvements are successfully implemented. Work Type: Hybrid Mode (Minimum 2 days/week to work from office) What you bring 7 to10 Years of experience in Mainframe Development Experience in Systematics – ALS / IMPACS / RM / ST preferred. Strong knowledge in COBOL, JCL, VSAM, CICS, Syncsort, Easytrieve Strong experience in Banking Domain Consistent Academic Records - Min 70% marks on any professional degree, 12th and 10th Added bonus if you have Knowledge of FIS’ products and services Knowledge of financial services industry and basic financial analysis principles and ratios What we offer you A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities – FIS is your final career step A variety of career development tools, resources and opportunities Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0% About the team This will be a part of operations team What you will be doing Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email. Monitors operations to ensure adherence to service level standards and company/department policies and procedures. Ensures professional and courteous customer support services are delivered to remote a productive and positive relationship with customers. Ensures adequate phone coverage including making decisions regarding scheduling changes. Acts as an escalation point for resolving the most difficult customer issues. Evaluates the quality of customer service associates’ calls from customers; provides feedback to reps on strengths and areas for improvement. Communicates with clients, vendors and other departments to ensure quality service delivery and customer satisfaction. Serves as an escalation point for resolving the most difficult customer issues. Responsible for performance appraisals, disciplinary actions, hiring/interviewing, promotions and salary changes. Provides coaching and mentoring to contact center supervisors and team leads and occasionally to customer service representatives. Approves and implements streamlining opportunities and process improvements. Coordinates customer service activities with other internal functions. Tracks and reports contact center performance against objectives and goals, i.e., quality, call volume, customer satisfaction, etc. May serve as a backup to more senior customer service management in their absence. Other related duties assigned as needed. High school diploma or GED. Associate’s or Bachelor’s degree or the equivalent combination of education, training, or work experience is preferable. What you Bring Considerable knowledge of the company’s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Must be detail-oriented and customer-driven, focusing on providing the highest quality products and services to FIS internal and external customers Ability to lead and manage large teams effectively Working knowledge of workforce management practices and tools, e.g., scheduling software, quality monitoring software Demonstrated problem-solving and decision-making skills Demonstrated analytic and root cause analysis skills for process improvement initiatives Demonstrates effective people skills and sensitivities when dealing with others General skill in the use of MS Office and other standard software applications required to perform the job duties Ability to work both independently and in a team environment What we offer you Working in an international company, alongside international colleagues. Being a part of an innovative and entrepreneurial environment of a growing department and team. Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories). Development opportunities by using the company's on-line training database and LinkedIn Learning. Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees). Opportunity to get involved in social projects and local initiatives. A broad range of professional education and personal development opportunities A work environment built on collaboration and respect Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Engineering Travel Percentage : 0% re you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team This role is a part of our OPF team. FIS Open Payment Framework (OPF) is a set of reusable and extensible components, frameworks, and technical services which can be assembled in different configurations to build a personalized Payment Processing System. From the Open Payment Framework, FIS has created predefined solutions around the bank payment hub, including Domestic & International payments (XCT) , SEPA Direct Debits & Credit Transfers (SEPA) , SCT INST ,UK Faster Payments ,Immediate Payments ,eBanking (EBK) ,Business Payments (BP), NPP, BACS ,US ACH. What you bring: Plans and coordinates all aspects of non-technical projects from initiation through delivery Manages project initiation activities including identifying contractual obligations, client or business needs and goals, existing situation and necessary contacts. Ensures requirements for internal projects align to operational standards. Develop alternate requirements or document exceptions as appropriate. Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables. Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope. Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed. What you will be doing: Serves as liaison between internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met. Delivers informational and decision-seeking presentations to business groups in FIS and/or in client organizations. Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement. May directly oversee employees assigned to manage specific project that have a distinct beginning and end. Selects, develops and evaluates personnel to ensure the efficient operation of the function. Identifies project management coordination gaps or areas for improvement and recommends and implements solutions. Added bonus if you have: Knowledge of FIS’ products and services. Knowledge of financial services industry. Knowledge of basic financial analysis principles and ratios. What we offer you An exciting opportunity be a part of World’s Leading FinTech Product MNC To be a part of vibrant team and to build up a career on core banking/payments domain. Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents. A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0% About Team: Financial Services Account Associate Senior-Call back s3 The Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutul funds for various clients. At FIS we provide service to clients via various channels like Transaction processing, Chat etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, overall record keeping. Job Eligibility Excellent communication and interpersonal skills Excellent knowledge of Customer Services; Global mindset (Desirable) Ready to work in night shifts (5 days in a week) Temporary work from home. Flexible to work in office environment post operations begin in office. 3 TO 4 International call center experience is good to have What you will be doing: Provides excellent customer service while serving as a telephonic concierge and primary point of contact to the financial institution’s high-value customers. Addresses inquiries and performs account maintenance on deposits and money market accounts. Assists customers by initiating payment investigations, maintenance requests, fulfillment requests, and fee reversals. Works with various internal and external clients and various departments to resolve outstanding issues, comply with customer requests, and respond to client inquiries. Follows up as required to close service tickets and inquiries that were escalated or referred to a different business function. Interfaces with clients to determine present and future needs and discusses progress toward solutions. Ensures service expectations are met and establishes rapport with each caller to set positive expectations for account maintenance queries and other servicing needs. Completes banking transactions and identifies opportunities to market bank products to best meet each caller’s personal needs. Maintains a comprehensive knowledge of applicable products and services and keeps informed about new products and services and changes to existing products and services. Successfully sells, markets, and shares information with new and existing customers to educate them about financial offerings. Provides referrals to the managing director or relationship manager for new and additional services. Participates in client loyalty process, providing information and encouraging clients to respond timely to surveys. Participates in follow-up discussions to develop action plans to address concerns. May participate in business reviews to learn about clients’ strategic direction as well as gain a good understanding of the products and services offerings. Other related duties assigned as needed. Competencies: A good team player Experience of working with global/other teams Detail oriented and regard for timeliness High regard for deadlines and deliverables Owning the work assigned to ensure it completeness without compromising timeliness or accuracy. What we offer you A fantastic range of benefits including medical, dental, vision, and Great workspaces with dedicated and motivated colleagues A broad range of professional education and personal development possibilities – FIS is your final career step! A variety of career development tools, resources and opportunities A work environment built on collaboration, flexibility, and respec Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0% Are you curious, motivated, and forward thinker? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team: Team works on providing L2 application support to FIS hosted Payment solutions for clients in AMER region. We are looking to add an energetic, self-driven, critical thinking, talented, and experienced operations analyst to our growing team. The role is to provide L2 support, examine client reported payment and system issues, internal notification of “alerts” mistaken payments along with incident management, change management, problem management. Day to day processing of files and fixing the production issues that may arise and require further investigation and resolution. What you will be doing: Will be responsible for Incident Management, Change Management, Problem Management, Monitoring of systems for functional processing of payments. File Uploads that come from schemes. Closely work with Developers/L3 team to provide correct analysis and solution. Monthly reporting for Volumes and SLAs for all PaaS clients Configuration changes Business Validations for all Changes/Releases that goes to PROD. What you bring: Overall experience of 7-10 years into Banking, Payments Domain, Change Management, Basic testing skills Experience in ServiceNow, Basic knowledge of OPF or OPF basic training done BA knowledge will be added advantage. Knowledge on ISO 8583, ISO 200022 and other payments formatters will be added advantage. Basic knowledge of tool like CI, Jenkins, Database, Cloud setup Candidates are expected to work in following 2 shifts in EST time zone. Shift 1: 7 am to 3 pm EST Shift 2: 5pm to 1 am EST What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities – FIS is your final career step! A competitive salary and benefits Great workspaces with dedicated and motivated colleagues Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Engineering Travel Percentage : 0% React/React Native (Java Script) Senior Developer (Banking/Payments Domain) Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team This role is as Web developer. The team is working on multiple technologies and providing solution and support to our client. We are looking for team player that ready to participate innovation and taking new challenges. What you bring: Must have 7-12 years of experience in JavaScript with various libraries and Web Technologies. Should have experience on Payment domain. Strong proficiency in JavaScript (ES6+), ReactJS including DOM manipulation and the JavaScript object model. Experience with HTML, CSS, and related preprocessors (Sass, Less). Familiarity with state management libraries (Redux, Context API). Knowledge of version control systems (Git). Experience with build tools (Webpack, Parcel) What you will be doing: Developing and maintaining new user-facing features using React.js, React Native and Building reusable components and front-end libraries for future use Translating designs and wireframes into high quality code Optimizing components for maximum performance across a vast array of web-capable devices and browsers Design, implement and maintain application phases. Evaluate and identify new technologies for implementation. Ability to convert business requirement into executable code solution. What we offer you An exciting opportunity be a part of World’s Leading FinTech Product MNC To be a part of vibrant team and to build up a career on core banking/payments domain. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 10 - 15% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team This role is a part of our OPF team. FIS Open Payment Framework (OPF) is a set of reusable and extensible components, frameworks, and technical services which can be assembled in different configurations to build a personalized Payment Processing System. From the Open Payment Framework, FIS has created predefined solutions around the bank payment hub, including Domestic & International payments (XCT) , SEPA Direct Debits & Credit Transfers (SEPA) , SCT INST ,UK Faster Payments ,Immediate Payments ,eBanking (EBK) ,Business Payments (BP), NPP, BACS ,US ACH. What you bring: Manages the Team that designs and develops software product applications for market sale or large-scale proprietary software applications for internal use. Manages full software development lifecycle including testing, implementation, and auditing. Provides oversight with product design, bug verification and beta support which may require research and analysis. Facilitates the resolution of critical issues and contribution to the business unit/area development. Manages work efforts of managers/supervisors with responsibility for hiring, firing, performance appraisals and pay reviews. Identifies and allocates technical resources, e.g., programmers, business analysts to client projects within Development. Includes a mix of FTEs assigned to the development organization and purchased resources from other lines of business. Forecasts resource needs based on an analysis of both portfolio and projected client spend. Maximizes both utilization and profitability of assigned team of resources’ billable time. Coordinates with industry compliance consultants and product managers to verify applications meet regulatory compliance. What you will be doing: Skill in project management, organization, communications, analytical and people skills Sound Knowledge in banking or payments domain. Skill in leading, supervising and managing effectively under pressure Ability to be comfortable interacting with executive level clients Ability to analyze client's business needs and determine related information services support Ability to manage multiple projects, activities and problem areas Ability to delegate projects to qualified subordinates as appropriate and lead, direct and manage effectively Ability to exhibit solid decision-making and problem-solving skills Added bonus if you have: Knowledge of FIS’ products and services. Knowledge of financial services industry. Knowledge of basic financial analysis principles and ratios. What we offer you An exciting opportunity be a part of World’s Leading FinTech Product MNC To be a part of vibrant team and to build up a career on core banking/payments domain. Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents. A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Travel Percentage : 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team This position is for Mass Enablement. What you bring: Responsible for most complex business and systems process analysis, design and simulation. Experience required - 3-6 years Plans, performs and implements process improvement initiatives, e.g., ISO, Lean or Six Sigma. Diagrams and evaluates existing processes. Organizes, leads and facilitates cross-functional project teams. Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Recommends and facilitates quality improvement efforts. Collects data to identify root cause of problems. Measures performance against process requirements What you will be doing: Manage the operational activities for client funded Projects Good experience in banking or payments domain. Role requires the Operations team to work closely with Project Managers, Leaders, and stakeholders align as per the Organization business processes and practices. The Business Process Analyst will be collaborating to implement the global process improvement initiatives and review/report and guide to take corrective actions towards policies and compliances on Project Data maintenance. Develops metrics for process measurement, collects data to identify root causes of problems, and reports status/performance against operational processes. They will also be responsible for facilitating quality improvement efforts, provides consultation. This will enable the Project Managers to get their valuable time to manage the Project deliveries and the Client towards contractual expectations. Initially additional FTE will focus on much needed quality improvement which indirectly helps in keeping project on track. Added bonus if you have: Knowledge of FIS’ products and services. Knowledge of financial services industry. Knowledge of basic financial analysis principles and ratios. What we offer you An exciting opportunity be a part of World’s Leading FinTech Product MNC To be a part of vibrant team and to build up a career on core banking/payments domain. Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents. A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : High School Diploma Travel Percentage : 0% About the team – This will be a part of Quality team What will you be doing Quality Monitoring – Evaluate customer interaction to ensure adherence to company standards and identify areas of improvement Process Improvement – Provide feedback to agents and suggest improvement in processes. Data Analysis – Analyze trends from quality audits and prepare detailed reports. • Compliance – Ensure all interactions comply with the regulatory standards of the process. Feedback Mechanism – Implement a structured feedback mechanism for the continuous process requirement. Documentation – Maintain accurate records of the quality audits. What do you bring- Knowledge of quality concepts, terminology, and objectives Knowledge of MS Office, e.g., Word, Excel and Access required Thorough knowledge of the various call center areas and daily duties of personnel within the groups being audited Excellent verbal and written communication skills Proficiency in the online tools required for the position being audited Domain Expertise- consumer relations Excellent verbal and written communication abilities Dependable Critical thinking. Trained and efficient in Processing, Investigation, & Human Trafficking Proficient with reading, writing (spelling), and speaking English Team players Problem solving and analytical skills as they will be reviewing past investigations and entire files. What we offer you: At FIS, you can grow your career as far as you want to take it. Here’s what else we offer: Opportunities to innovate in fintech Inclusive and diverse team atmosphere Professional and personal development Resources to contribute to your community A fantastic range of benefits designed to help support your lifestyle and well being Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Job Description: Manage daily operations of processing functions and maintenance of processing infrastructure ensuring service level agreements are met in support of clients and company mission-critical business requirement. What You will do Manages the processing environment to protect production systems critical to the success of the business. Delivers an operations environment that meets all service level agreements, e.g., 24/7 availability, response time parameters, etc. and availability targets. Develops and recommends tactical and strategic plans for processing operations. Selects, trains, develops and leads an efficient and effective processing team. Identifies and recommends cost-saving and continuous improvement initiatives within the processing area. Ensures all backup and recovery and disaster recovery processes will meet or exceed business requirements. Develops and implements team standards and procedures that support departmental standards and procedures. Develops and executes project plans, budgets and schedules for documentation of work and results. Develops, manages and forecasts the budgets for the relevant cost centers. Other related duties assigned as needed. Primary Skill Bachelor’s degree or the equivalent combination of education, training, or work experience. Knowledge of all processing phases Knowledge of processing administration and processing activities and controls Knowledge of FIS products and systems Proficiency in client communication and escalation management Knowledge of project management methods and techniques Proficiency to effectively supervise, lead and manage staff members Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors Excellent problem solving, team and time management skills managing multiple deadlines for self and others Proficiency in evaluating the performance capabilities of subordinates as well as counsel subordinates in development and/or corrective discipline Proficiency in making projections of future expenses based on analysis of cost effectiveness of past expenditures Proficiency to operate independently. What we offer you A competitive salary with attractive benefits including private medical and dental coverage insurance A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A modern work environment and a dedicated and motivated team A broad range of professional education and personal development opportunities A work environment built on collaboration and respect With a 50-year history rooted in the financial services industry, FIS™ isthe world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Accounting Travel Percentage : 5 - 10% As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our colleagues are empowered to learn, grow, and make an impact–in their careers and communities. Our teams are inclusive and diverse, working and celebrating together. If you want to grow personally and professionally, we’d like to know: Are you FIS? About the role: The Staff is an entry level or lightly experienced auditor focused on testing audit project related controls. About the team: As trusted advisors to management, FIS Internal Audit provides independent audits of operational, financial, IT, and regulatory compliance processes in the fast-paced fintech industry. Collectively, we are a team of inclusive, diverse, and performance driven self-starters. To support our associates, we provide a clear career path and reward performance by promoting from within. We offer a mentorship program, internal training, plus a budget for external training, hundreds of free online classes, and certification opportunities. What you will be doing: Support the audit teams during financial, operational, regulatory, and/or Sarbanes-Oxley (SOX) audit projects. Support special investigations where requested. Evaluate and validate financial, operational, and regulatory processes, risks, and controls at the audit engagement level. Execute work programs and document workpapers and other audit materials that meet all relevant professional practice and FIS Internal Audit methodology requirements Contribute to well-written and meaningful reports summarizing audit results. Actively seek out performance feedback and coaching and take ownership of personal professional development plan. What you will need: Earned a bachelor’s degree in accounting, finance, technology, or other related discipline. Hold a professional certification (e.g. CIA, CISA, CPA, CFE, CISM, CISSP), or have the desire and determination to pursue such. Industry or professional services firm experience a plus. Ability and willingness to travel (up to 5%, depending on location). Excellent communication skills (oral and written). What we offer you: At FIS, you can learn, grow and make an impact in your career. This role exposes you to a variety of lines of business and corporate functions at FIS. As you grow your network at FIS, you will have ample opportunity for upward movement within the department or laterally in other areas of the enterprise. In addition, you receive exceptional benefits including: Flexible and creative work environment with a hybrid working arrangement Diverse and collaborative atmosphere Professional and personal development resources Opportunities to give back Work – life balance Competitive salary and benefits Bonus if you have: Experience in highly regulated environments Professional services experience acquired from a Big 4 environment or highly regarded consulting firm Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Job Description: Manage daily operations of processing functions and maintenance of processing infrastructure ensuring service level agreements are met in support of clients and company mission-critical business requirement. What You will do Manages the processing environment to protect production systems critical to the success of the business. Delivers an operations environment that meets all service level agreements, e.g., 24/7 availability, response time parameters, etc. and availability targets. Develops and recommends tactical and strategic plans for processing operations. Selects, trains, develops and leads an efficient and effective processing team. Identifies and recommends cost-saving and continuous improvement initiatives within the processing area. Ensures all backup and recovery and disaster recovery processes will meet or exceed business requirements. Develops and implements team standards and procedures that support departmental standards and procedures. Develops and executes project plans, budgets and schedules for documentation of work and results. Develops, manages and forecasts the budgets for the relevant cost centers. Other related duties assigned as needed. Primary Skill Bachelor’s degree or the equivalent combination of education, training, or work experience. Knowledge of all processing phases Knowledge of processing administration and processing activities and controls Knowledge of FIS products and systems Proficiency in client communication and escalation management Knowledge of project management methods and techniques Proficiency to effectively supervise, lead and manage staff members Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors Excellent problem solving, team and time management skills managing multiple deadlines for self and others Proficiency in evaluating the performance capabilities of subordinates as well as counsel subordinates in development and/or corrective discipline Proficiency in making projections of future expenses based on analysis of cost effectiveness of past expenditures Proficiency to operate independently. What we offer you A competitive salary with attractive benefits including private medical and dental coverage insurance A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A modern work environment and a dedicated and motivated team A broad range of professional education and personal development opportunities A work environment built on collaboration and respect With a 50-year history rooted in the financial services industry, FIS™ isthe world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0% As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? About the team: The Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutual funds for various clients. At FIS we provide service to clients via various channels like Transaction processing, Chat etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, overall record keeping. What you will be doing : The position will support the FIS TA Dealer Services team. Responsibilities include, but are not limited to the following: Provide telephone support for intermediary back offices and mutual fund clients. Process and quality control dealer and shareholder transactions, both financial and non-financial. Assist with dealer commission and 12b-1 payment processing for multiple clients. Perform daily review and resolution of NSCC reject activity, including Fund/Serv, Networking, and ACATS. Perform 22c-2 frequent trade monitoring. Provide support for various dealer portals (Vision, FanMail, Advisor Central) Perform daily reconciliation activities. Review and report on daily fund gain/loss activity. Assist in maintaining departmental policies and procedures. Handle additional senior associate level duties and project work as business needs dictate. What you bring: 3+ Years of experience from Mutual fund and transfer agency process Shift time – 8:30 PM to 5:30 AM and 6:30 PM to 3:30 AM Ready to work in night shifts (5 days in a week) Hybrid model – 3 days in a week. Excellent communication and interpersonal skills Excellent knowledge of Customer Services; Global mindset (Desirable) Ready to work in night shifts (5 days in a week) Demonstrated accuracy and attention to detail handling financial and non-financial transactions. Strong customer focus. Ability to effectively communicate complicated concepts both through written and verbal means. Strong problem solving and analytical skills. Ability to work in Windows-based environment. Proficiency in Microsoft Word, Excel, and PowerPoint. Ability to handle short and long-term assignments outside of day-to-day functions. What we offer you A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% Client Relations Manager I About the Role Join our BPS Transfer Agency team, where you'll play a key leadership role in managing operations, driving performance, and fostering strong client relationships in a dynamic, global environment. At FIS, you’ll thrive in a dynamic environment where innovation, collaboration, and cutting-edge technology drive the future of financial services. About the Team The Transfer Agency division is responsible for transaction operations, processing, and related functions for mutual funds across a diverse client base. We support clients through multiple channels, including transaction processing and calls, covering services such as account setup, shareholder data maintenance, and comprehensive record-keeping What You Will Be Doing Lead and develop an operational team supporting multiple clients across global locations. Supervise staff in accordance with company policies, setting clear objectives, delegating tasks, and ensuring high performance. Collaborate with peers in India, North America, and Poland to manage workflows, resolve bottlenecks, and drive continuous process improvement. Act as a point of escalation for clients, ensuring timely resolution of issues and maintaining high service standards. Monitor and manage KPIs, SLAs, and quality metrics, implementing corrective actions where necessary and communicating progress to senior leadership. Provide regular coaching, feedback, and development opportunities to team members, fostering a positive and motivated work environment. Participate in strategic initiatives, including system enhancements, workflow redesign, and business improvement projects. Demonstrate sound judgement in operational decisions, balancing client needs, risk, and compliance requirements. Analyse performance reports and trends to proactively manage workloads and service delivery. Ensure effective time management, prioritisation, and communication within the team. Maintain a strong risk and compliance mindset in all activities. Perform other related duties as assigned. What You Bring Strong leadership experience, ideally in transfer agency, mutual funds, or financial services. Minimum of five years’ experience in banking, financial services, or a related industry. Proven ability to manage teams, drive performance, and deliver results in a client-facing environment. Excellent verbal and written communication skills, with the ability to convey ideas clearly and professionally. Strong interpersonal skills and the ability to build effective relationships internally and externally. Demonstrated success in client relationship management and/or sales of technology-based services. Broad understanding of financial operations, data processing, and strategic business drivers. Expertise in negotiation, presentation, and stakeholder management. Ability to lead by example, motivate teams, and manage performance effectively. Sound decision-making, problem-solving, and conflict resolution skills. Familiarity with FIS products and services is a plus. Bachelor’s degree in business, computer science, or a related discipline (or equivalent experience). What We Offer You Competitive salary and attractive benefits, including private medical and dental insurance. A multifaceted role with significant responsibility and opportunities for growth. A modern, collaborative work environment with a motivated and supportive team. Access to a wide range of professional development and learning programmes. A workplace culture built on respect, innovation, and teamwork. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0% Job Description Monitor transactions for potential fraudulent activity to minimize financial losses to merchants, client banks and FIS due to fraud schemes. Experienced support role. Moderate skills with high level of proficiency. Performs fraud support processing, and handles calls with cardholders and/or financial institutions regarding potential fraud. Questions and issues are predominantly routine but associate must be able to deviate from standard scripts and procedures as needed. Assists with resolving fraud-related issues within the department. Resolves escalated issues for internal and external clients. May coach and share information with associates with less experience and/or expertise. Works under close to general supervision with little latitude for independent judgment. May consult with senior peers and team leads to learn through experience. Typically responsible for detecting approximately $1 million in merchant fraud, errors and violations annually and reviewing and resolving pending investigations in client banks; or for taking up to 900 calls per month, maintaining call times of less than five minutes, maintaining a phone work time and call quality scoring average of 90%, and completing special projects in a timely fashion. Typically requires a minimum of three years customer service and/or fraud detection/support experience and prior experience with fraud detection systems. Two or more years of financial services experience and two or more years of fraud detection experience. What You will do Participates in department initiatives to improve efficiencies. Remains up-to-date on changing fraud trends. Participates in special projects, e.g., card compromises, marking fraud, processing faxes, updating PRM listings, processing NR reports. May be required to attend fraud awareness meetings through several professional organizations. May train new employees on departmental procedures and processes and/or assist in ongoing training for the Risk department. When unable to resolve problems in a reasonable amount of time, escalates to appropriate resource. Meets job standards such as quality standards and adherence to schedules. Merchant Fraud Support focus: Analyzes fraud alert queues for suspicious activity. Contacts financial institutions regarding suspicious merchant deposits. Updates investigation database with financial institution responses. Conducts new merchant account reviews for suspicious activity. Makes the determination when it is appropriate to initiate an account to Investigations based on suspicious activity. Updates fraud databases as assigned. Debit, Credit, Prepaid Debit, ATM, and Health Care Fraud Support focus: Verifies authorizations via return calls from cardholders. Contacts financial institutions regarding suspicious cardholder activities. Resolves suspicious phone calls transferred from Customer Service. May require second or third shift work. Requires flexibility in scheduling to meet department standards. Other related duties assigned as needed. Primary Skill Knowledge of FIS fraud products and service offerings Knowledge of the principles, processes, procedures and trends of fraud and fraud prevention Excellent customer service skills that build high levels of customer satisfaction Working knowledge of MS Office, i.e., Excel, Word, PowerPoint and computer navigation and operation skills Effective verbal and written communication skills Detail-oriented with good organizational skills managing multiple tasks Ability to work both independently and in a team environment Ability to maintain confidentiality. Education background - High school diploma or GED What we offer you A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities – FIS is your final career step! A competitive salary and benefits A variety of career development tools, resources and opportunities With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0% Application/Production Support (AWS,,Automation ,CI CD,) - Rotational Shifts (24/7) Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team This team will support the Australian client in a 24/7 roster What you bring: The team will be working in the capacity of L2 APP Support. Their main role is to carry out the Daily/weekly/Monthly/ Yearly task. They should be a go getter and possess engineering mindset. Good experience in Configuration changes, Business Validations for all Changes/Releases that goes to PROD, AWS File Transfer operational functional support for File movement. Closely work with Developers/L3 team to provide correct analysis and solution. Supports and configured AWS services for overall processing. What you will be doing: Overall experience of 3-6 years Experience in handling Production Application support in the capacity of L2 / L3. Hands on experience in AWS Cloud Engg ,Automation ,CI CD,Dynatrace May require in-depth knowledge of networking, computing platform, storage, database, security, middleware, network and systems management and related infrastructure technologies and practices Proficiency in business modeling and business requirements definition disciplines What we offer you An exciting opportunity be a part of World’s Leading FinTech Product MNC. To be a part of vibrant team and to build up a career on core banking/payments domain A broad range of professional education and personal development possibilities – FIS is your final career step! Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0% Job Description Monitor transactions for potential fraudulent activity to minimize financial losses to merchants, client banks and FIS due to fraud schemes. Experienced support role. Moderate skills with high level of proficiency. Performs fraud support processing, and handles calls with cardholders and/or financial institutions regarding potential fraud. Questions and issues are predominantly routine but associate must be able to deviate from standard scripts and procedures as needed. Assists with resolving fraud-related issues within the department. Resolves escalated issues for internal and external clients. May coach and share information with associates with less experience and/or expertise. Works under close to general supervision with little latitude for independent judgment. May consult with senior peers and team leads to learn through experience. Typically responsible for detecting approximately $1 million in merchant fraud, errors and violations annually and reviewing and resolving pending investigations in client banks; or for taking up to 900 calls per month, maintaining call times of less than five minutes, maintaining a phone work time and call quality scoring average of 90%, and completing special projects in a timely fashion. Typically requires a minimum of three years customer service and/or fraud detection/support experience and prior experience with fraud detection systems. Two or more years of financial services experience and two or more years of fraud detection experience. What You will do Participates in department initiatives to improve efficiencies. Remains up-to-date on changing fraud trends. Participates in special projects, e.g., card compromises, marking fraud, processing faxes, updating PRM listings, processing NR reports. May be required to attend fraud awareness meetings through several professional organizations. May train new employees on departmental procedures and processes and/or assist in ongoing training for the Risk department. When unable to resolve problems in a reasonable amount of time, escalates to appropriate resource. Meets job standards such as quality standards and adherence to schedules. Merchant Fraud Support focus: Analyzes fraud alert queues for suspicious activity. Contacts financial institutions regarding suspicious merchant deposits. Updates investigation database with financial institution responses. Conducts new merchant account reviews for suspicious activity. Makes the determination when it is appropriate to initiate an account to Investigations based on suspicious activity. Updates fraud databases as assigned. Debit, Credit, Prepaid Debit, ATM, and Health Care Fraud Support focus: Verifies authorizations via return calls from cardholders. Contacts financial institutions regarding suspicious cardholder activities. Resolves suspicious phone calls transferred from Customer Service. May require second or third shift work. Requires flexibility in scheduling to meet department standards. Other related duties assigned as needed. Primary Skill Knowledge of FIS fraud products and service offerings Knowledge of the principles, processes, procedures and trends of fraud and fraud prevention Excellent customer service skills that build high levels of customer satisfaction Working knowledge of MS Office, i.e., Excel, Word, PowerPoint and computer navigation and operation skills Effective verbal and written communication skills Detail-oriented with good organizational skills managing multiple tasks Ability to work both independently and in a team environment Ability to maintain confidentiality. Education background - High school diploma or GED What we offer you A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities – FIS is your final career step! A competitive salary and benefits A variety of career development tools, resources and opportunities With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team This role is a part of our OPF team. FIS Open Payment Framework (OPF) is a set of reusable and extensible components, frameworks, and technical services which can be assembled in different configurations to build a personalized Payment Processing System. From the Open Payment Framework, FIS has created predefined solutions around the bank payment hub, including Domestic & International payments (XCT) , SEPA Direct Debits & Credit Transfers (SEPA) , SCT INST ,UK Faster Payments ,Immediate Payments ,eBanking (EBK) ,Business Payments (BP), NPP, BACS ,US ACH. What you bring: Responsible for most complex business and systems process analysis, design and simulation. Plans, performs and implements process improvement initiatives, e.g., ISO, Lean or Six Sigma. Diagrams and evaluates existing processes. Organizes, leads and facilitates cross-functional project teams. Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Recommends and facilitates quality improvement efforts. Collects data to identify root cause of problems. Measures performance against process requirements What you will be doing: Project Management Tools: Familiarity with software like MS Project, PlanView and Jira. Good experience in banking or payments domain. Budgeting and Scheduling: Ability to manage finances and create realistic timelines. Risk Analysis: Identifying potential issues and mitigating them effectively. Good Experience in Excel, Power BI. Cost Monitoring: Track expenses throughout the project to stay within budget. Resource Estimation: Forecasting - Forecast the required resources (human, material, and financial) to achieve project objectives. Stakeholder Agreement: Collaborate with stakeholders to define expectations and secure approvals. Decision-Making: Making quick yet effective decisions under pressure. Monitor Milestones: Track the completion of tasks and adherence to timelines. Use KPIs: Leverage Key Performance Indicators (KPIs) to evaluate project health. Reporting: Generate detailed reports for stakeholders, highlighting progress, risks, and results. Added bonus if you have: Knowledge of FIS’ products and services. Knowledge of financial services industry. Knowledge of basic financial analysis principles and ratios. What we offer you An exciting opportunity be a part of World’s Leading FinTech Product MNC To be a part of vibrant team and to build up a career on core banking/payments domain. Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents. A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Engineering Travel Percentage : 0% IOS Developer (Swift,React native) -Bangalore- 5 to 9yrs Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team: Digital Banking team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge and desire to excel in the financial world. What you will be doing: Design and build highly performant, secure mobile/tablet apps for both iOS and Android platforms. Should take ownership to deliver the modules. Engage and communicate with multiple teams as part of daily work. Leverage native APIs for deep integrations with both platforms. Diagnose and fix bugs and performance bottlenecks for existing applications. Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things. Review UI/UX aspects with designers and provide feedback and feasibility details. Follow the team processes like Agile, JIRA, Bitbucket etc.. What you bring: 5 to 9yrs Design and build highly performant, secure mobile/tablet apps for both iOS and Android platforms. Should take ownership to deliver the modules. Engage and communicate with multiple teams as part of daily work. Diagnose and fix bugs and performance bottlenecks for existing applications. Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things. Review UI/UX aspects with designers and provide feedback and feasibility details. Follow the team processes like Agile, JIRA, Bitbucket etc.. What we offer you A range of benefits designed to help support your lifestyle and wellbeing. A multi-faceted job with a broad spectrum of responsibilities A modern international work environment and a dedicated and innovative team A broad range of professional education and personal development possibilities – FIS is your final career step. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass