Finance Manager, Accounts Receivable (AR) Collection

Job Title: Finance Manager, Accounts Receivable (AR) Collection

Job Overview:

We are seeking a highly experienced Manager of Accounts Receivable Collection to lead and oversee our AR department with a focus on aggressive and effective collection strategies. The ideal candidate will have a minimum of 10 years of hands-on experience in hardcore AR collection, driving cash flow optimization, minimizing days sales outstanding (DSO), and managing complex collection challenges within fast-paced environments.

Key Responsibilities:

• Lead and manage the entire accounts receivable collection team, setting performance standards and driving collection efficiency.
• Monitor and analyze aging reports, prioritize overdue accounts, and devise tailored collection strategies for high-risk and complex accounts.
• Establish and enforce aggressive collection protocols and KPIs aligned with corporate cash flow and credit policies.
• Collaborate with sales, customer service, and finance teams to resolve billing disputes, payment delays, and customer disputes swiftly.
• Manage escalation procedures for delinquent accounts, including legal actions and external collection agency coordination.
• Develop and implement continuous process improvements to optimize AR collection workflows and reduce write-offs.
• Provide leadership in collection negotiations, securing payments while maintaining strong customer relationships.
• Prepare and present comprehensive collection activity and aging reports to senior management regularly.
• Ensure compliance with all applicable regulations governing collections and credit management.
• Mentor, train, and develop the AR collection team to enhance their skills and improve overall team productivity.
• Drive initiatives to reduce DSO and improve cash flow forecasting accuracy.

Qualifications:

• Minimum 10 years of extensive experience in accounts receivable collection, preferably in high-volume, complex credit environments.
• Proven track record of managing and leading AR collection teams successfully.
• Deep knowledge of accounting principles related to receivables and collections.
• Exceptional negotiation, problem-solving, and interpersonal communication skills.
• Strong leadership abilities, with experience driving team performance and process improvement.
• Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred. Advanced degree or certifications are a plus.
• Sound understanding of legal aspects of collections and experience coordinating legal recovery processes is beneficial.
• Ability to analyze financial data and credit risk to develop collection strategies.
• High level of integrity and professionalism in handling sensitive financial information.