Field Support Engineer in Delhi, Pune (Hybrid)

Senso Vision

0 years

0 Lacs

delhi india

Posted:1 week ago| Platform:

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Skills Required

support configuration calibration testing training maintenance troubleshooting resolve installation service vision technology consulting development automation iot learning

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Perform comprehensive on-site installations of optical sorting machines, ensuring proper configuration to meet customer specifications
Conduct initial machine setup, calibration, and testing to ensure optimal performance and functionality according to customer requirements
Provide hands-on training to customers and end-users on the operation, maintenance, and troubleshooting of the machines
Diagnose and resolve technical issues encountered during installation and throughout the post-installation phase, ensuring minimal downtime
Work closely with internal teams to address machine-specific concerns, customizations, and improvements
Document installation processes, configuration details, troubleshooting steps, and any issues resolved during the installation
Provide exceptional service and support to customers, ensuring high satisfaction through effective problem-solving and timely interventions
Offer ongoing support to clients, ensuring continued machine performance, and handle any maintenance or technical inquiries
Stay up-to-date with the latest product updates, technical developments, and industry trends to provide the best possible service.

About Company: Senso Vision is a technology consulting and development startup. We are a team of highly trained and experienced professionals in the domain of computer vision, drone automation, IoT, and machine learning.

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