Field Services Engineer

Company Description

SUNRAYS IMAGE TECHNOLOGY PRIVATE LIMITED is a medical device company specializing in diagnostic imaging products such as MRI, CT, and Cathlab machines. As a leader in providing third-party services for high-end imaging products in India, SUNRAYS has established itself as a trusted service provider. The company is headquartered in Jaipur, Rajasthan, with branch offices in Delhi, Pune, Kolkata, Hyderabad, and Chennai.

Role Description

This is a full-time, on-site role located in Jaipur for a Field Services Engineer. The Field Services Engineer will be responsible for performing field service, troubleshooting, diagnostic imaging machinery, providing technical support, conducting preventive maintenance, and ensuring superior customer service. The engineer will travel frequently to different client locations to perform these tasks and ensure machines are functioning at optimal levels.

Qualifications

• Field Service and Troubleshooting skills
• Technical Support and Preventive Maintenance skills
• Excellent Customer Service skills
• Strong communication and interpersonal skills
• Ability to work independently and manage time efficiently
• Relevant experience in handling and servicing diagnostic imaging machinery is a plus
• Bachelor's degree in Engineering, Medical Electronics, or related field