Field Service Specialist

Your Job Description: Role Overview: As a Field Service Specialist at Solis Yanmar, you will be responsible for providing technical support, troubleshooting, and field service to customers in Madhya Pradesh, India. Your role will involve regular site visits to diagnose and resolve technical issues, ensuring high customer satisfaction through effective communication and top-notch customer service. Key Responsibilities: - Provide field service support to customers - Troubleshoot technical issues on-site - Conduct regular site visits for diagnostics and issue resolution - Communicate effectively with customers to ensure satisfaction - Deliver high-quality customer service at all times Qualifications Required: - Proficiency in field service and troubleshooting - Knowledge of technical support processes - Excellent communication and customer service skills - Strong problem-solving abilities - Ability to work independently and manage time efficiently - Possession of relevant technical certifications or a degree in a related field is a plus - Experience in the agricultural or tractor industry is preferred,