Field Service Representative

About HelpRush

HelpRush is Kashmir’s first on-demand services marketplace, connecting customers with trusted experts for any job—from electricians to beauticians—through a fast, digital platform. We’re launching operations in Srinagar, and you’ll be a key part of building it from the ground up.

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🎯 Role Summary

As a Field Representative, you will be responsible for identifying, onboarding, and training local service providers (technicians, beauticians, cleaners, etc.) in the 190014 Hyderpora area. Your work ensures service availability, provider readiness, and a great experience for both users and partners on our platform.

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🔨 Key Responsibilities

• Visit local markets, colonies, and service clusters to identify skilled service providers.

• Pitch HelpRush to prospective providers, explaining benefits, payouts, and app usage.

• Collect and verify provider documents (ID, bank details, skill proof, etc.).

• Assist providers in downloading the HelpRush app and completing onboarding steps.

• Provide basic training on app usage (job acceptance, wallet, OTP flow, etc.).

• Act as the first line of support for providers during their initial days on the platform.

• Maintain daily logs and share status reports with the Ops team.

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✅ Qualifications & Skills

• 12th pass or Graduate with field sales experience (FMCG, telecom, fintech, etc.)

• Good local knowledge of Hyderpora and nearby areas

• Strong communication skills in Kashmiri, Urdu, and basic English

• Smartphone-savvy and able to explain app usage clearly

• Reliable, self-driven, and target-oriented

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💰 Compensation

• Fixed stipend + incentives for successful onboardings

• Local travel allowance (if applicable)

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📍 Preferred Candidates

• Residents of Hyderpora, Peerbagh, Mominabad, or nearby areas

• Prior experience with startups, aggregators (Zomato, Paytm, PhonePe, etc.) is a plus