Field Service Engineer

Job Description: Field Service Engineer

Position: Field Service Engineer
Department: Operations / Technical Service
Location: Banaskantha,Gujarat (Field-Based (Travel Required)
Qualification: ITI (Electrical / Electronics) OR Diploma / B.E. in Electrical Engineering
Experience: 0–3 years (Freshers can apply)

Role Overview

We are looking for a dedicated and technically skilled Field Service Engineer to install, maintain, and troubleshoot electrical/electronic equipment at client locations. The role requires field visits, customer interaction, and hands-on technical work.

Key Responsibilities

• Install, service, and maintain equipment/machinery at customer sites.
• Diagnose technical issues and provide effective solutions.
• Conduct routine inspections and preventive maintenance.
• Provide on-site training to customers on equipment operation.
• Prepare service reports and documentation after each visit.
• Coordinate with the support/technical team for escalated issues.
• Ensure customer satisfaction through good communication and timely service.
• Follow safety standards and company protocols during service activities.

Required Skills

• Basic knowledge of electrical circuits, wiring, and troubleshooting.
• Ability to read electrical diagrams and manuals.
• Good problem-solving and analytical skills.
• Willingness to travel frequently for field visits.
• Good communication and customer-handling skills.
• Ability to work independently and responsibly.

Qualifications

• ITI (Electrical / Wireman / Electronics)
• OR Diploma / B.E. in Electrical Engineering
• Field service or maintenance experience (preferred but not mandatory)

Additional Requirements

• Willingness to travel within assigned region.
• Physical ability to handle equipment during installation/repair.
• Valid two-wheeler license (preferred).

Benefits

• Travel allowance + food allowance
• On-the-job training
• Growth opportunities in technical and service roles

Job Type: Full-time

Pay: From ₹10,000.00 per month

Work Location: In person