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Phoenix Robotix
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Field Service Engineer

Field Service Engineer

Phoenix Robotix

1 - 3 years

1 - 4 Lacs

Bengaluru

Posted:3 hours ago| Platform:

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Skills Required

Administration Excel Analytical MS Word Customer service Management Troubleshooting Powerpoint Electricals Testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a Field Service Engineer on a Contract-to-Hire basis for an initial duration of 6 months (extendable, based on performance and business need).

The Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customer s equipment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.

Essential Job Responsibilities

The Service Engineer performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change:

Basic troubleshooting, installation, maintenance and repair on designated equipment.
Completing Preventative Maintenance and field modifications.
Ordering and managing repair parts cycle times.
Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
Maintaining daily communications with customers to ensure resolution and proper follow-up.
Maintaining tools and test equipment and ensuring they are properly calibrated.

Qualifications & Requirements

B.Tech in Electrical, Electronic or any related field.
Candidate must have experience in IoT.
1-3 years experience in Service engineer or related field.
Must be located in the Bengaluru region.
Possession of a private bike is needed.
Valid drivers license and good driving record are required.
Proven reliability and accountability for their job responsibilities.
Proficient level of computer skills including MS Word, PowerPoint, and Excel.
Excellent analytical, interpersonal, and communication skills to relay complex technical issues comprehensibly.

Employment Terms

Type: Contract-to-Hire

Duration: Initial contract of 6 months, with the possibility of extension or conversion to a permanent role based on performance and project needs.

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Phoenix Robotix

Software Development

Bengaluru Karnataka

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Field Service Engineer