We have exciting opportunities for Experienced Candidates in GPS Industries for Customer Support Executive Job Title: Customer Support Executive Experience: 1-2+ Years in Customer support Qualifications: ITI, Diploma with some experience in electronic / electrical industry / Special GPS Industries. Job Location: Vashi (Navi Mumbai) Job Description: - Ø Responsible of handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle Ø Responsible to support the Engineer on Field Daily Co-ordination and Support with Team. Ø Co-ordinate and update customer service call status Ø Generating daily, Weekly and monthly report Maintaining inventory Ø Tracking engineer expenses Ø The candidate is required to attend to the customer calls and provide them the required information. Ø The candidate should be able to understand the client’s complaints and work upon resolving them. Ø The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer Ø MIS on Daily/ Weekly/ monthly basis to be submitted to the management Regards, Purvaja Kalambe Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹300,000.00 per year Schedule: Morning shift Experience: Operations: 1 year (Preferred) total work: 1 year (Preferred) Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Morning shift Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 9082587307
As a GPS Device Technician, your primary responsibility will be the installation and troubleshooting of GPS devices in vehicles. You will be in charge of handling GPS devices effectively and ensuring their proper functioning. Additionally, you will provide on-site support to clients and collaborate closely with the team for daily coordination and support. This is a full-time, permanent position ideal for freshers looking to kickstart their career in the field. The benefits include cell phone reimbursement and Provident Fund. The working schedule is in the morning shift, and the work location is in person, ensuring hands-on interaction with the devices and clients.,
We have exciting opportunities for Experienced Candidates in GPS Industries for Customer Support Executive Job Title: Customer Support Executive Experience: 1-2+ Years in Customer support Qualifications: ITI, Diploma with some experience in electronic / electrical industry / Special GPS Industries. Job Location: Vashi (Navi Mumbai) Job Description: - Ø Responsible of handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle Ø Responsible to support the Engineer on Field Daily Co-ordination and Support with Team. Ø Co-ordinate and update customer service call status Ø Generating daily, Weekly and monthly report Maintaining inventory Ø Tracking engineer expenses Ø The candidate is required to attend to the customer calls and provide them the required information. Ø The candidate should be able to understand the client’s complaints and work upon resolving them. Ø The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer Ø MIS on Daily/ Weekly/ monthly basis to be submitted to the management Regards, Purvaja Kalambe Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹300,000.00 per year Schedule: Morning shift Experience: Operations: 1 year (Preferred) total work: 1 year (Preferred) Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 8097242863
We have exciting opportunities for Experienced Candidates in GPS Industries for Customer Support Executive Job Title: Customer Support Executive Experience: 1-2+ Years in Customer support Qualifications: ITI, Diploma with some experience in electronic / electrical industry / Special GPS Industries. Job Location: Vashi (Navi Mumbai) Job Description: - Ø Responsible of handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle Ø Responsible to support the Engineer on Field Daily Co-ordination and Support with Team. Ø Co-ordinate and update customer service call status Ø Generating daily, Weekly and monthly report Maintaining inventory Ø Tracking engineer expenses Ø The candidate is required to attend to the customer calls and provide them the required information. Ø The candidate should be able to understand the client’s complaints and work upon resolving them. Ø The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer Ø MIS on Daily/ Weekly/ monthly basis to be submitted to the management Regards, Purvaja Kalambe Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹300,000.00 per year Schedule: Morning shift Experience: Operations: 1 year (Preferred) total work: 1 year (Preferred) Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 8097242863
Responsible of handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle Responsible for supporting the client in the field Daily Coordination and Support with Team. Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Work Location: In person
The Telematics Customer Support Team Lead is responsible for overseeing a team specializing in telematics support, ensuring efficient operations, technical accuracy, and maintaining a strong customer focus. In this role, you will combine team leadership with industry expertise to resolve escalated issues, optimize processes, and uphold service quality. As the Team Lead, your key responsibilities will include guiding and developing support representatives, providing feedback, and conducting performance reviews to ensure the team's success. You will be responsible for managing telematics-specific inquiries, handling escalations, and ensuring compliance with SLAs with customers. Monitoring key metrics such as response time and customer satisfaction, identifying trends, and optimizing processes will also be part of your role. Facilitating training on telematics systems, tools, and best practices, as well as staying updated on industry changes, will be crucial for maintaining a high level of expertise within the team. Collaborating with product and engineering teams to address customer feedback and technical issues will also be essential in this position. The ideal candidate should have a Bachelor's degree in IT, engineering, or a related field, or equivalent experience. You should possess at least 5 years of experience in telematics or technical support, with at least 1 year in a supervisory role. Strong leadership skills, telematics knowledge, proficiency in CRM systems, excellent communication, and data analysis skills are required for this role. Preferred qualifications include experience in telematics or fleet management industries, as well as familiarity with GPS and data analytics. This is a full-time position with benefits including Provident Fund. The work schedule is in the morning shift, and the work location is in person. For further inquiries or to speak with the employer, please contact +91 8097242863.,
Responsible of handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle Responsible for supporting the client in the field Daily Coordination and Support with Team. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Work Location: In person
Job Summary The Telematics Customer Support Team Lead oversees a team specializing in telematics support, ensuring efficient operations, technical accuracy, and a strong customer focus. This role combines team leadership with industry expertise to resolve escalated issues, optimize processes, and maintain service quality. Key Responsibilities Team Leadership: Guide and develop support representatives, providing feedback and conducting performance reviews. Support Operations: Manage telematics-specific inquiries, handle escalations, and ensure compliance with SLAs with customers Performance Monitoring: Track key metrics (e.g., response time, CSAT), identify trends, and optimize processes. Training & Knowledge Sharing: Facilitate training on telematics systems, tools, and best practices; stay updated on industry changes. Cross-Functional Collaboration: Work with product and engineering teams to address customer feedback and technical issues. Qualifications Education: Bachelor’s degree in IT, engineering, or related field (or equivalent experience). Experience: 5+ years in telematics or technical support; 1+ year in a supervisory role. Skills: Strong leadership, telematics knowledge, CRM proficiency, excellent communication, and data analysis skills. Preferred Qualifications Experience in telematics or fleet management industries, and familiarity with GPS and data analytics. Job Type: Full-time Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Provident Fund Experience: Customer support: 5 years (Preferred) Technical support: 3 years (Preferred) Supervising: 4 years (Preferred) Work Location: In person
As a Telematics Customer Support Team Lead, your role involves overseeing a team specializing in telematics support to ensure efficient operations, technical accuracy, and a strong customer focus. You will combine team leadership with industry expertise to resolve escalated issues, optimize processes, and maintain service quality. Key Responsibilities: - Team Leadership: Guide and develop support representatives, provide feedback, and conduct performance reviews. - Support Operations: Manage telematics-specific inquiries, handle escalations, and ensure compliance with SLAs with customers. - Performance Monitoring: Track key metrics such as response time and CSAT, identify trends, and optimize processes. - Training & Knowledge Sharing: Facilitate training on telematics systems, tools, and best practices. Stay updated on industry changes. - Cross-Functional Collaboration: Work with product and engineering teams to address customer feedback and technical issues. Qualifications: - Education: Bachelor's degree in IT, engineering, or related field (or equivalent experience). - Experience: 5+ years in telematics or technical support; 1+ year in a supervisory role. - Skills: Strong leadership, telematics knowledge, CRM proficiency, excellent communication, and data analysis skills. Preferred Qualifications: - Experience in telematics or fleet management industries. - Familiarity with GPS and data analytics. Please note, this is a full-time position with benefits including Provident Fund. The work location is in person. ,
Responsible of handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle Responsible for supporting the client in the field Daily Coordination and Support with Team. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Work Location: In person
Responsible of handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle Responsible to support the client on Field Daily Co-ordination and Support with Team. Job Type: Full-time Benefits: Health insurance Provident Fund Schedule: Day shift Experience: Field service: 1 year (Preferred) Work Location: In person Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Work Location: In person