Customer Care Executive

1 years

2 - 3 Lacs

Posted:1 month ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We have exciting opportunities for Experienced Candidates in GPS Industries for Customer Support Executive

Job Title: Customer Support Executive

Experience: 1-2+ Years in Customer support

Qualifications: ITI, Diploma with some experience in electronic / electrical industry / Special GPS Industries.

Job Location: Vashi (Navi Mumbai)

Job Description: -

Ø Responsible of handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle

Ø Responsible to support the Engineer on Field Daily Co-ordination and Support with Team.

Ø Co-ordinate and update customer service call status

Ø Generating daily, Weekly and monthly report Maintaining inventory

Ø Tracking engineer expenses

Ø The candidate is required to attend to the customer calls and provide them the required information.

Ø The candidate should be able to understand the client’s complaints and work upon resolving them.

Ø The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer

Ø MIS on Daily/ Weekly/ monthly basis to be submitted to the management

Regards,

Purvaja Kalambe

Job Types: Full-time, Permanent

Pay: ₹200,000.00 - ₹300,000.00 per year

Schedule:

  • Morning shift

Experience:

  • Operations: 1 year (Preferred)
  • total work: 1 year (Preferred)

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Schedule:

  • Morning shift

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

Speak with the employer
+91 9082587307

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