Field Service Engineer

We're Hiring: Service Engineer (Mechanical)

Locations: Pune

Industry: Woodworking Machinery / Capital Equipment / Industrial Machinery

About the Role:

Looking for a role where your technical skills make a real impact? As a Service Engineer, you’ll play a key part in delivering high-quality support to our customers. From handling on-site installations to resolving mechanical issues and training users, your expertise will ensure our machines run reliably and efficiently across India.

Key Responsibilities:

• Respond promptly to customer breakdown calls—on-call or on-site—resolving technical issues with speed and professionalism.
• Troubleshoot and repair mechanical and electrical issues on high-end woodworking machinery.
• Install and commission machines at client sites, ensuring correct setup and smooth functionality.
• Train machine operators and in-house service teams on proper usage and daily maintenance for long-term performance.
• Maintain all necessary service documentation (pre-installation, installation checklists, reports).
• Support the sales team in AMC (Annual Maintenance Contract) discussions and follow up on service-related payments.
• Be open and ready to travel extensively across India for service calls and installations.

Who We're Looking For:
Must Have:

• Diploma or Bachelor's degree in Mechanical Engineering.
• 2–5 years of experience in the woodworking industry or capital equipment servicing.
• Strong mechanical troubleshooting and hands-on repair skills.
• Excellent communication skills—both verbal and written.
• Confidence in interacting with clients, including top management.
• A self-driven, customer-focused attitude and strong presentation skills.

Nice to Have:

• Prior experience with woodworking machinery, tools, and applications.
• Knowledge of machinery-related automation systems.

Work Location Options:

• Pune
• Bangalore

Why Join Us?
✔ Work with cutting-edge woodworking machinery.✔ Make a direct impact on customer satisfaction and product reliability.✔ Opportunity to travel and grow your technical expertise.✔ Be part of a supportive and expert technical team.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: Hybrid remote in Pune, Maharashtra

Application Deadline: 06/07/2025
Expected Start Date: 15/07/2025