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KARCHER INDIA
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Field Service Engineer

Field Service Engineer

KARCHER INDIA

2 - 6 years

0 Lacs

kolkata west bengal

Posted:16 hours ago| Platform: Shine logo

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Skills Required

troubleshooting maintenance repair hydraulic systems technical support customer service communication skills electronic machines problemsolving

Work Mode

On-site

Job Type

Full Time

Job Description

The role involves performing troubleshooting, maintenance, and repair of electronic machines and hydraulic systems at customer sites. Providing technical support and guidance to customers to ensure efficient equipment operation is also a key responsibility. You will need to communicate regularly with clients, providing status updates and following up on service requests. Travel to customer locations may be necessary to perform maintenance or resolve technical issues. It is important to maintain accurate service records and report on service activities to ensure customer satisfaction through timely and effective service delivery. The preferred candidate should possess excellent written and verbal communication skills, including proficiency in mail communication for effective interaction with clients and internal teams. The ability to handle follow-ups and maintain professional customer relations is essential. Being open to travel to various customer locations for service support is necessary, along with strong problem-solving skills and attention to detail. This is a full-time position with benefits including cell phone reimbursement, health insurance, life insurance, paid sick time, and Provident Fund. The work location is in person, requiring physical presence at the job site.,

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Field Service Engineer