Field Service Engineer

Jarvis Equipment Private Limited

1 years

2 - 3 Lacs

gurgaon

Posted:1 month ago| Platform: GlassDoor logo

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Skills Required

service drive retention support workflow installation maintenance test automation mobile

Work Mode

Remote

Job Type

Full Time

Job Description

We are looking for a self-starter Field Service Engineer to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities

Provide service and customer support during field visits
Tie workflow to schedule
Manage all on site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Document processes
Operate vehicle in a safely manner and use field automation systems
Follow all company’s filed procedures and protocols
Cooperate with technical team and share information across the organization
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers

Requirements and skills

Proven Field Service experience
Ability to troubleshoot, test, repair and service technical equipment
Ability to work flexible shifts and to adapt to changing work schedules
Familiarity with mobile tools and applications
Technical degree or certification
Drive 4-wheeler is must
Valid License

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Experience:

total work: 1 year (Preferred)

Work Location: Remote

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