Field Service Engineer

Fleet Track Telematics solutions

1 - 5 years

0 Lacs

erode tamil nadu

Posted:20 hours ago| Platform: Shine logo

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Skills Required

diagnose troubleshooting training customer service resolve technical issues setting up installing maintaining equipment documenting collaborating

Work Mode

On-site

Job Type

Full Time

Job Description

As an On-site Support Technician, your main role will involve traveling to customer locations to diagnose and resolve technical issues. You will be responsible for setting up, installing, and maintaining equipment or systems to ensure optimal performance. Additionally, your duties will include troubleshooting to identify and resolve malfunctions or technical problems that may arise. Key Responsibilities: - Providing training to customers on product usage and best practices - Interacting with customers to understand their needs and address their concerns - Documenting service activities, issues, resolutions, and customer feedback - Collaborating with internal teams such as sales and engineering, as well as external vendors as needed Qualifications Required: - Diploma preferred - Minimum 1 year of experience in field service preferred If you are looking for a full-time, permanent position where you can utilize your technical skills and customer service abilities, this role may be a great fit for you.,

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Field Service Engineer