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Field Quality Assurance Analyst

Field Quality Assurance Analyst

Home Credit

1 - 5 years

3 - 7 Lacs

Gurugram

Posted:3 weeks ago| Platform:

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Skills Required

Quality Assurance Analyst field quality QA Data analysis Data management Process improvement Investigation Manual Auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

QA should responsible for maintain the Quality Dashboards, reports, data analysis, Data findings and closure on the data points
QA will responsible for External IDs data management, ID issuance, activation and deactivation of all the IDs, E receipt cancellation files etc... To do the E receipt, Manual receipt audits on a daily, weekly & monthly basis on the allocation. To do the Tele/OBA audits for the aligned FEs To close the Error feedback within the TAT Should be able to find new address & phone numbers of the customer Responsible for Audit Accuracy & Quality Improvements Should be able to conduct the special audits as per the requirement To do the investigation in case of any fraud and help the field business team to improve To take briefings regularly based on audit findings To take extra initiatives for process improvement

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Financial Services

He Ping District Tianjin

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Field Quality Assurance Analyst