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Field Executive - Service

2 - 4 years

2 - 5 Lacs

patna patna

Posted:Just now| Platform: Naukri logo

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Skills Required

repair field service customer service sales troubleshooting cdd customer relationship edd service management customer support technical services marketing technical support service engineering installation after sales service customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
Otis is growing and is looking for a maintenance mechanic for one of our entities located in Patna, Bihar.

Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units.
On a typical day you will:
  • Carry out 100% of the elevator maintenance and service visits of the units within your territory
  • Work within your defined geographical area / territory, managing the portfolio of elevators within it
  • Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix
  • Carry out minor repairs to achieve continual operation
  • Liaise directly with the customer while on site to build a good working relationship
1 ) Regular maintenance of Equipment.
2) Prompt action on the callbacks./ Troubleshooting.
3) Comply with FPA and EH&S standards.
4) Reducing the number of call back in the given area.
5) Monitor equipment and repair schedule
6) Build customer rapport.
7) Look for potential T- order if any.
8) Would be responsible for handling 100 120 units.
Education:
Diploma in Electrical/ Mechanical
Work Experience:
2-4 Years of experience in Elevator Industry
 

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