Field Engineer

Role Overview: As a Desktop Support professional at Dixit Infotech Services Pvt. Ltd., you will be responsible for providing technical support to end-users in Trivandrum, Kerala, India. Your role will involve troubleshooting desktop issues, installing Outlook, setting up printers, identifying desktop and laptop parts, and utilizing ticketing tools. Your contribution will be crucial in ensuring smooth operations and user satisfaction. Key Responsibility: - Install and configure Outlook for end-users - Troubleshoot desktop issues efficiently - Setup and install printers for users - Identify desktop and laptop parts for replacement or repair - Utilize ticketing tools to manage and track technical support requests Qualification Required: - 1 to 2 years of experience in Desktop Support - Basic knowledge of troubleshooting desktop issues - Familiarity with networking basics - Understanding of hardware components - Proficiency in ticketing tools for issue tracking If you are passionate about IT and possess skills in Desktop Support, installation, configuration, troubleshooting, and hardware knowledge, we invite you to be a part of our dynamic team at Dixit Infotech Services Pvt. Ltd.,