Female || KYC verification & compliance operations || Gurgaon

KYC Associate / Executive / Sr. Executive (Female Candidates Only) Gurgaon

Location:

Qualification:

About the Employer

We are a leading credit card and digital payments organisation in India, offering a wide range of credit cards to cater to diverse customer needs. We focus on innovation, customer convenience and an inclusive workplace where everyone is treated with dignity and respect.

Whats in it for You

• Work–life balance and robust wellness program
  
• Rewards & recognition framework
  
• Inclusive and diverse team culture
  
• Gender-neutral policies
  
• Comprehensive health benefits (medical, personal accident, group life insurance, annual health checkup, dental and OPD benefits)
  
• Learning & development opportunities
  

Role Purpose

• Work on allocated KYC cases with accuracy
  
• Timely decisioning of KYC renewals/address changes
  
• Drive process initiatives and improvements
  

Key Accountabilities

• Review and decision allocated cases for KYC processes as per policies/SOPs
  
• Ensure adherence to KYC regulations and OVDs
  
• Handle customer queries and invalid/negative document cases
  
• Review address change requests (major/minor)
  
• Ensure accurate updates in decisioning systems
  
• Meet productivity, accuracy & TAT targets
  
• Identify and highlight process gaps, support audits and implement corrective actions
  

Measures of Success

• Accuracy %
  
• Process TAT
  
• Number of process improvements identified
  
• Policy and process adherence
  

Technical Skills & Competencies

• Excellent MS Excel & PowerPoint skills
  
• Understanding of KYC regulatory compliance framework
  
• Process orientation, detail orientation, analytical ability
  
• Good verbal and written communication skills
  

Note:

Apply now to be a part of a leading digital payments organisation in India!

simran.goyal@in.experis.com