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F&B Captain

2 years

0 Lacs

Cochin

Posted:13 hours ago| Platform: GlassDoor logo

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Skills Required

service resolve inventory report communication leadership

Work Mode

On-site

Job Type

Full Time

Job Description

As an F&B Captain, you will oversee the day-to-day operations of our food and beverage services. Your role involves managing staff, ensuring high service standards, coordinating with kitchen staff, addressing guest concerns, and contributing to seamless operations to enhance customer satisfaction. Responsibilities Supervise and coordinate activities of dining room personnel Ensure consistent high-level service and customer satisfaction Manage staff schedules and handle operational logistics Liaise between the kitchen and service areas to ensure smooth operations Address and resolve guest complaints and concerns promptly Maintain inventory and report needs for supplies and equipment Train new employees and conduct regular staff meetings Implement and monitor health and safety protocols Qualifications High school diploma or equivalent Minimum 2 years of experience in a supervisory role in F&B service Strong understanding of hospitality service standards Excellent communication and leadership skills Ability to manage stressful situations and resolve conflicts Detail-oriented with a focus on customer satisfaction Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Food provided Health insurance Paid sick time Provident Fund Schedule: Day shift Morning shift Rotational shift Work Location: In person

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Hotel Luminara

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