F&B Associate

The F&B Associate is responsible for providing excellent guest service in the restaurant, bar, banquet, or in-room dining outlets. The role ensures professional service, product knowledge, and guest satisfaction in line with hotel standards.

Key Responsibilities:

• Greet and seat guests in a friendly and courteous manner.
• Present menu, take food & beverage orders, and serve accurately and promptly.
• Ensure tables are properly set up, clean, and well-maintained.
• Upsell food and beverage items to enhance guest experience and increase revenue.
• Handle guest requests, feedback, and complaints professionally.
• Maintain cleanliness and hygiene in service areas.
• Assist in setting up and clearing of buffet, banquet, and special events.
• Handle billing, cash, and POS operations accurately.
• Coordinate with kitchen staff and bartenders for smooth service.
• Adhere to grooming standards, safety, and hygiene policies.

Qualifications & Skills:

• Degree/Diploma in Hotel Management or equivalent (preferred).
• Prior experience in F&B service (hotel/restaurant) is an advantage.
• Good communication skills (English & local language).
• Knowledge of food, beverages, wines, and service etiquette.
• Positive attitude, team player, and guest service-oriented.
• Flexible to work in shifts, weekends, and holidays.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Paid sick time
• Provident Fund