Job
Description
Key Responsibilities: Facility Operations Management : Oversee day-to-day operations of commercial properties (office buildings, business parks, retail spaces). Ensure uninterrupted services such as HVAC, power supply, water systems, lifts, fire safety systems, and waste management. Implement preventive and corrective maintenance schedules. Vendor and Contract Management : Manage contracts for housekeeping, security, landscaping, MEP services, and AMC vendors. Evaluate vendor performance, compliance, and renewals. Negotiate cost-effective service contracts while maintaining quality standards. Budgeting & Cost Control : Prepare annual maintenance budgets and ensure expenses remain within approved limits. Track utilities consumption and implement energy-saving initiatives. Compliance & Safety : Ensure adherence to statutory norms including fire, electrical, environmental, and safety compliance. Coordinate audits and inspections by local authorities. Conduct safety drills and awareness programs for tenants and staff. Tenant & Client Relations : Serve as the primary point of contact for tenant issues, complaints, and service requests. Manage occupancy and exit procedures smoothly. Maintain a high level of client satisfaction and service delivery. Technical Oversight : Supervise technical teams for electrical, HVAC, plumbing, DG sets, BMS, and building automation systems. Implement upgrades or refurbishments when necessary. MIS and Reporting : Maintain accurate records of operations, incidents, and maintenance logs. Submit regular reports to management on facility status, issues, and improvements. Desired Profile: Education : Any Graduate Experience : 812 years of experience in managing facilities for commercial properties. The role will also involve overseeing administrative and facility-related aspects for other properties across Mumbai. Skills : Strong leadership and team management. Excellent vendor negotiation and communication skills. Knowledge of technical systems, statutory compliance, and sustainability practices. Proficiency in MS Office and facility management software (e.g., CAFM, CMMS). Preferred Industry: Real Estate, Property Management Firms, Commercial Building Operations, Business Parks, or Facility Management Service Providers.
