Executive/Manager - Sales (Customer Walk-ins)

Job Description

Job Summary: We are looking for a proactive and customer-focused In-Store Sales Executive to manage customer walk-ins, handle product inquiries, and drive sales. The ideal candidate will have excellent interpersonal and negotiation skills, a good understanding of post-sales processes, and the ability to create a positive shopping experience for every customer. Key Responsibilities: Customer Handling: Greet and assist walk-in customers in a professional and friendly manner. Product Knowledge: Provide accurate information about products, features, pricing, and available offers. Sales Conversion: Actively promote products to meet sales targets and convert inquiries into confirmed sales. Negotiation: Confidently handle customer objections and negotiate to close deals effectively. Post-Sales Support: Ensure smooth coordination for delivery, installation, or after-sales services. Provide necessary documentation and follow-ups. Store Presentation: Ensure that the display area is clean, organized, and well-stocked. Customer Feedback: Collect and share customer feedback to help improve service and product offerings. Requirements: Proven experience in retail or in-store sales (minimum 1 year preferred). Strong communication and negotiation skills. Ability to understand customer needs and match them with product offerings. Basic knowledge of post-sales processes like warranty, delivery, and service coordination. High level of integrity and customer service orientation. Fluency in [local language] and English. Preferred Qualities: Friendly, confident, and persuasive personality. Quick learner with a positive attitude. Team player with an ability to work independently. Powered by Webbtree Show more Show less