Executive - Vendor Relations

Job Title:

Department:

Position:

Experience:

Salary:

Location:

Key Responsibilities:

• Maintain and monitor vendor onboarding documentation including agreements, indemnity clauses, KYC, and SLA compliance
• Track and ensure timely renewal of vendor contracts; follow up on expiries and audit trails
• Support new vendor evaluations by coordinating due diligence and documentation
• Maintain an up-to-date vendor performance tracker with SLA breach logs, feedback, and penalties
• Handle escalations and queries raised by club teams or vendors and ensure timely resolution
• Ensure club-level compliance to standard operating procedures in vendor usage (e.g. equipment, AMC, software, etc.)
• Coordinate with legal, finance, and operations to ensure end-to-end vendor alignment
• Publish weekly compliance dashboards and monthly performance summaries for internal reporting
• Participate in vendor review meetings and support continuous improvement initiatives
• Support vendor onboarding during events or cross-functional rollouts