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Otis
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Executive - Service Sales

Executive - Service Sales

Otis

5 - 10 years

6 - 7 Lacs

Mangaluru

Posted:22 hours ago| Platform:

Apply

Skills Required

MIS reporting Receivable management Interpersonal skills Sales Service industry Service Executive Service sales HoD field engineering CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Date Posted:

2025-06-26

Country:

India

Location:

No 24-4-287/3 Jividh ground floor 2nd cross, Valencia church hall road, Valencia, kankanady, Mangalore 575002. Karnataka

Position : Executive - Service Sales

Location: Mangalore, Udupi and other key towns

Job Profile:

To closely work with the Service Manager towards excellence for the achievement of commercial targets in the service function through the following:

Position will be responsible for overall service revenue from AMC / Recovery / Conversion business from 1500 Units (Elevators) in Mangalore, Udupi and surrounding Towns and areas.
Preparation of quote & follow-up of AMC proposals before 3 months of AMC due date renewal in the area allotted to him.
Ensure that Conversion is done for all new jobs in service after completion of the warranty period as per the SLA in the area allotted to him.
Negotiations of rates and contract finalization with customers
Ensure that payment is collected from the customer as per terms of payment in the contract.
Maintain PA cycle of 3 months
Closely work with Area / Service managers in service for their support on handling customers expectations on service activities.
Day to day planning & coordination of Service Sales activities
Provide forecast vs actuals with HOD
Visit job sites and customer interface
Periodical visits to all Key customers and maintain CRM
Receivable Management day-to-day updates to HOD / Finance
MIS reporting
Work towards customer delight and customer appreciation

Job Requirement:

First Class Graduate in Engineering / Science / Commerce
5 10 years in handling AMC contracts in the industrial / capital equipment/service industry
Excellent Communication & Interpersonal skills
Assertive, Proactive, Result orientated and Self-starter
Ability / Confidence to handle high profile Key Customers in Service.

Desirable

Experience in Elevator industry.

Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do . We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here .

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.

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Executive - Service Sales