Executive- OTC- Collection

Johnson Controls

2 - 5 years

4 - 7 Lacs

Gurugram

Posted:15 hours ago| Platform:

Apply

Skills Required

Business communication Career development SAP Baan Diversity and Inclusion Reconciliation Customer service New product development Oracle OTC

Work Mode

Work from Office

Job Type

Full Time

Job Description

Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg

Asia-Pacific LinkedIn https//www. linkedin. com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all

Career The Power Behind Your Mission

Open Blue This is How a Space Comes Alive

How will you do it?
- Responsible for activities related to a broad cross section of Johnson Controls customer portfolios
- Analyze accounts and set targets - Collection plan / strategy at the beginning of month
- Responsible for overseeing collection activities of all the active cusotmers for North America & Canada region
- Manage Collection processes, provide early stage customer service and, where necessary, raise cases involving customer complaints
- Co-ordination with cusotmers and cash application team for remittance advise
- Support other finance operations by providing and receiving information from customers regarding invoicing, collection and cash application
- Account reconciliation - follow up with sales team and review open points and request customer master team to update system
- Manage and Process Adjustments, Promise to Pay/ Deductions / Payment Plans / Write Offs
- Issuing Dunning Letters and/Or Legal Proceedings for uncollected receivables
- To ensure compliance to applicable policies, guidelines, and regulations
What we look for?
Graduate / Postgraduate / Master s Degree in any stream

Proficient in both verbal and written business communications

2- 5 Years of experience required in North America Collections process

Systems knowledge in ERPs (Baan, Qolsys , Amer, Oracle & SAP)

Experience in North American process transition would be preferred

Proficiency in Collections Tools like Getpaid , Contact Tool, High Radius will be preferred

Excellent customer service, business communication, and follow-up skills, with the ability to work in a fast-paced team environment while meeting deadlines.

More Jobs at Johnson Controls

Senior Project Engineer

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Senior Manager - Project

Hyderabad, Telangana, India

5 - 5 yrs

Salary: Not disclosed

Principal Platform Engineer

Pune

5 - 10 yrs

INR 16 - 20 Lacs

Executive- OTC Collection

Gurugram, Haryana

1 - 3 yrs

Salary: Not disclosed

Executive-OTC Collection

Gurugram, Haryana

1 - 3 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.