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Executive

Manpowergroup Services India

1 - 5 years

|

2 - 4 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

inbound voice process domestic voice process bpo voice domestic voice telecalling domestic bpo voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Handle customer queries via calls and emails with professionalism and empathy.
Provide accurate information on banking products, services, and processes.
Resolve customer complaints promptly and efficiently.
Maintain updated records of customer interactions.
Ensure compliance with banking policies and guidelines.

Requirements:

Only female candidates will be considered.
Excellent communication skills in English and Hindi.
Prior experience in customer service, preferably in banking or financial services, is a plus.
Strong problem-solving skills and a customer-centric approach.
Basic computer knowledge and familiarity with CRM tools.

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Manpowergroup Services India

Staffing and Recruitment

Bangalore

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