The incumbent in this position is responsible for managing the Housekeeping Department in order to ensure the highest standards of upkeep, hygiene and cleanliness of the Hotel, including all Guest rooms, public area, food & beverage outlets, banquet facilities and back of the house.
Closely monitors all processes related to ensuring high level of housekeeping services provided to the guest is timely and defect free.Application Deadline October 31, 2025 Department Housekeeping & Laundry Employment Type Permanent - Full Time Location Egypt - Cairo Workplace type OnsiteKey Responsibilities
- Lead the Housekeeping Department by developing and implementing departmental objectives in line with the hotel business objectives.
- Supervise housekeeping operations such as cleaning and maintenance whilst ensuring compliance with all housekeeping policies, procedures, standards and satisfaction of guests’ needs.
- Inspect all areas and take corrective measures in order to meet Kempinski Standards in terms of cleanliness, maintenance and supply.
- Develop, implement and continually review the policies, procedures, practices and standards.
- Select, train, develop, schedule and manage the performance of direct and indirect subordinates to ensure the efficient running of housekeeping operations.
- Manage linen inventory and guest supplies and the ordering of supplies as necessary to meet quality standards and hotel business needs.
- Coordinate housekeeping duties with various departments such as Front Desk, Engineering, Sales and Marketing and Food & Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner.
- Participate in all refurbish and renovation projects planning, execution and final set up including snag lists.
- Prepare the annual budget and manning guide and manage the housekeeping department within budgetary guidelines.
- Coordinate and review contracts, including plants rental, Window cleaning contracts, Night cleaning contract, marble manganese contract, pest management contract, Room cleaning contract, flowers and decoration contract, and ensure compliance by both parties.
- Participate in the planning of hotel decoration for special functions and festive seasons and organize the necessary actions.
- Manage the performance of the flower shop and valet shop to meet high quality standards and business results.
- Keep abreast of all new equipments and cleaning products and evaluate their quality, maintain knowledge of local competition and housekeeping industry trends.
- Accomplish a set of administrative duties such as leading and attending meeting, writing reports and memos and other specific duties related to the job function.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.Skills, Knowledge and Expertise
EXPERIENCE:
To fill the position,
one
of the following is required:
- 3 to 5 years experience in a housekeeping senior management position
- Preferably in a five star hotel.
COMPETENCIES:
Include the skills the candidate must have to fill this Position:
- Operational knowledge of housekeeping equipment and machine, including washing machine, dry-cleaner, pressing machine.
- Knowledge on how to clean different fabric materials
- Knowledge of chemicals
TECHNICAL COMPETENCIES :
Computer literacy adapted to the field of training:
- Knowledge of Opera PMS
- Microsoft Office Applications
- Knowledge of Optii Keeper is a plus
- Knowledge of Triton (Knwcross) is a plus
About Kempinski Nile Hotel Garden City Cairo
Located in Egypt's beautiful capital, Kempinski Nile Hotel offers guests a boutique five-star experience on the banks of the Nile River. Right in the heart of Cairo's Garden City district in down-town, guests are only a short drive from the Pyramids of Giza, shopping areas and local attractions. Kempinski Nile Hotel caters to large groups, couples and solo travelers offering 137 rooms and 54 exclusive suites in an unforgettable environment. All suites come with their own private balcony so guests can relax and enjoy a beautiful view of the Nile River.Apply NowOur Hiring Process
Stage 3:
Hiring Manager Interview
Stage 4:
Job Offer
Stage 1:
Application Review
Stage 2:
HR interview
Stage 4:
Job OfferFind out moreNot quite right? Register your interest to be notified of any roles that come along that meet your criteria.Register Your Interest
