Job
Description
Job Description About the Property Casino Hotel, located on Willingdon Island in Kochi, is part of the CGH Earth portfolio - a well-regarded hospitality group known for its sustainable, experience-driven luxury hotels and resorts across India. The property combines heritage charm with modern amenities, offering guests exceptional service and comfort in every stay. Role Overview As an Executive Housekeeper at Casino Hotel, your primary role will be to lead and oversee the housekeeping operations. You will be responsible for maintaining high standards of cleanliness, ensuring guest satisfaction, and upholding the overall appearance of the hotel, including guest rooms, public areas, and back-of-house facilities. Key Responsibilities - Lead, supervise, and coordinate the housekeeping team to deliver exceptional cleanliness and guest service throughout the property. - Develop and implement housekeeping procedures, quality control measures, and service standards. - Inspect guest rooms, public areas, corridors, and back-of-house spaces to maintain the highest cleanliness and upkeep standards. - Recruit, train, schedule, and evaluate housekeeping staff; mentor team members for peak performance and professionalism. - Manage inventory of linen, amenities, cleaning supplies, and equipment to ensure adequate stock and cost efficiency. - Coordinate with other departments (Front Office, Maintenance, Laundry) to support seamless operations and guest satisfaction. - Maintain records, reports, and documentation related to housekeeping activities, budgets, and compliance. - Respond promptly to guest inquiries and housekeeping-related complaints with professionalism and a guest-centric approach. Qualifications - Experience: Minimum of 8-10 years in housekeeping management within luxury or upscale hotels/resorts; prior leadership experience preferred. - Education: Diploma or degree in Hotel Management, Hospitality, or a related field is desirable. - Strong leadership, organizational, and communication skills. - Excellent attention to detail and ability to maintain high housekeeping standards. - Proficiency in Microsoft Office and hospitality systems. - Ability to work flexible hours, including weekends, holidays, and peak seasonal periods. What We Offer - Competitive salary and benefits package (details to be discussed during the interview). - Opportunity to work with a respected hospitality brand rooted in sustainability and exceptional service. - Supportive work culture focused on professional growth. Job Description About the Property Casino Hotel, located on Willingdon Island in Kochi, is part of the CGH Earth portfolio - a well-regarded hospitality group known for its sustainable, experience-driven luxury hotels and resorts across India. The property combines heritage charm with modern amenities, offering guests exceptional service and comfort in every stay. Role Overview As an Executive Housekeeper at Casino Hotel, your primary role will be to lead and oversee the housekeeping operations. You will be responsible for maintaining high standards of cleanliness, ensuring guest satisfaction, and upholding the overall appearance of the hotel, including guest rooms, public areas, and back-of-house facilities. Key Responsibilities - Lead, supervise, and coordinate the housekeeping team to deliver exceptional cleanliness and guest service throughout the property. - Develop and implement housekeeping procedures, quality control measures, and service standards. - Inspect guest rooms, public areas, corridors, and back-of-house spaces to maintain the highest cleanliness and upkeep standards. - Recruit, train, schedule, and evaluate housekeeping staff; mentor team members for peak performance and professionalism. - Manage inventory of linen, amenities, cleaning supplies, and equipment to ensure adequate stock and cost efficiency. - Coordinate with other departments (Front Office, Maintenance, Laundry) to support seamless operations and guest satisfaction. - Maintain records, reports, and documentation related to housekeeping activities, budgets, and compliance. - Respond promptly to guest inquiries and housekeeping-related complaints with professionalism and a guest-centric approach. Qualifications - Experience: Minimum of 8-10 years in housekeeping management within luxury or upscale hotels/resorts; prior leadership experience preferred. - Education: Diploma or degree in Hotel Management, Hospitality, or a related field is desirable. - Strong leadership, organizational, and communication skills. - Excellent attention to detail and ability to maintain high housekeeping standards. - Proficiency in Microsoft Office and hospitality systems. - Ability to work flexible hours, including weekends, holidays, and peak seasonal periods. What We Offer - Competitive salary and benefits package (details to be discussed during the interview). - Opportunity to work with a respected hospitality brand rooted in sustainability and exceptional s
