Posted:1 day ago|
Platform:
On-site
Full Time
Processing of manual refunds to the customer s account through the payment gateway for the cancelled /Failed trips on Salesforce tool Processing the refunds on payment gateways, DA, wallet (if any) and through NEFT Handling customer complaints, queries and escalation on Salesforce / Zoho tool Handling Internal CS team s queries Maintaining accurate data of the processed transactions Creating accounting entries for MEC Accounting Bank entries for open items in BRS Payment gateway log in creation admin rights Requirement Qualification- B.com graduate Work Experience - Min of 1-2 yrs Good in communication - Mandatory written communication Excel knowledge - VLOOKUP , Pivot and short cuts Basic accounting knowledge Knowledge of Payment gateways (optional)
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