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Executive - Customer Service

1 - 2 years

5 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Location: Malad-Palm Spring Center
  • Min Experience: 2.0
  • Max Experience: 4.0
  • Vacancies: 1
  • Primary Skills: Back Office
  • Secondary Skills: Back Office
  • Job Description:
  • Roles And Responsibilities:
    Role: Executive / Sr. Executive - Customer Service
    Location: Malad
    Key Responsibilities:
    - Managing the customer Service desk
    - Attending all calls and queries coming from Branches, franchises and clients
    - Ensure all queries are resovled within defined TAT
    - All calls should be closed as per quality parameters
    - Co-ordinate with internal and external stake holders
    - Maintaining MIS for the same
    Requirement:
    - Minimum Graduation
    - 1-2 years experience in broking industry
    Thank You
    Avani Bhatti
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    Contact No.
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